Decision search
Your search has 54735 results
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London Borough of Islington (25 001 626)
Statement Closed after initial enquiries Other 01-May-2025
Summary: We cannot investigate Mr B’s complaint about his property being damaged by the actions of the Council tenant at the adjoining property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Southend-on-Sea City Council (25 001 658)
Statement Closed after initial enquiries Planning applications 01-May-2025
Summary: We will not investigate Mr B’s complaint about incorrect planning advice he received from the Council. This is because an investigation would not add to the investigation undertaken by the Council.
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Worcestershire County Council (24 021 421)
Statement Closed after initial enquiries Special educational needs 01-May-2025
Summary: We cannot investigate Miss Y’s complaint about changes made to an educational psychologist’s report concerning her child. This is because it is closely linked to her SEND Tribunal appeal about her child’s Education, Health and Care Plan.
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Spelthorne Borough Council (24 021 499)
Statement Closed after initial enquiries Homelessness 01-May-2025
Summary: We will not investigate this complaint about the Council’s decision to end its legal duty to provide the complainant accommodation on account of his homelessness. This is because the Council’s decision carries a right of review which the complainant could reasonably request. We will also not investigate any alleged failure to provide the complainant with evidence of allegations made about her which led to her eviction. This is because the complainant could reasonably complain to the Information Commissioner’s Office which a better placed body to consider such matters.
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Norfolk County Council (24 021 589)
Statement Closed after initial enquiries Planning applications 01-May-2025
Summary: We cannot investigate this complaint about the Council’s handling of a planning application. This is because the issues raised have been appealed to the Planning Inspectorate which acts on behalf of the relevant Government minister. We have no jurisdiction to investigate in these circumstances.
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East Lindsey District Council (24 021 603)
Statement Closed after initial enquiries Refuse and recycling 01-May-2025
Summary: We will not investigate this complaint about an alleged failure by the Council to stop supplying the complainant with plastic household waste sacks, or a problem with a bin collection. This is because there is insufficient evidence of fault and the complainant having been caused a sufficient injustice.
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Birmingham City Council (24 021 657)
Statement Closed after initial enquiries Allocations 01-May-2025
Summary: We will not investigate Mrs Y’s complaint that the Council awarded her the wrong banding date for housing allocations. This is because the complaint is late.
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London Borough of Barnet (24 021 747)
Statement Closed after initial enquiries Homelessness 01-May-2025
Summary: We will not investigate this complaint about an alleged failure by the Council to properly consider and decide his homelessness application, including during the review process. This is because the complainant has a right of appeal on a point of law to county court and it would be reasonable for him exercise this.
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Northumberland County Council (24 021 766)
Statement Closed after initial enquiries Other 01-May-2025
Summary: We will not investigate this complaint about alleged discrepancies in the Council’s finances, or its handling of freedom of information requests the complainant has made. This is because we cannot investigate a matter which we decide affects all or most of the people living in the Council’s area. Further, if the complainant is dissatisfied with how the Councill has responded to his information requests, he could reasonably take his complaint to the Information Commissioner’s Office which is the best placed body for such matters.
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Coventry City Council (25 000 016)
Statement Closed after initial enquiries Council tax 01-May-2025
Summary: We will not investigate this complaint that the Council did not notify the Valuation Office Agency of the change in Mr X’s property from commercial to domestic. This is because there is insufficient evidence of fault by the Council.