Decision search
Your search has 54735 results
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London Borough of Islington (24 018 850)
Statement Closed after initial enquiries Charging 01-May-2025
Summary: We will not investigate this complaint about charges for residential care. There is insufficient evidence of fault to warrant an investigation.
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Newcastle upon Tyne City Council (24 019 124)
Statement Closed after initial enquiries Assessment and care plan 01-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision his mother should remain in residential care. The Council investigated Mr X’s concerns and apologised that communication with him and his brother was not better. We could not add to the Council’s response by investigating.
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London Borough of Havering (24 019 217)
Statement Closed after initial enquiries Allocations 01-May-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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North Yorkshire Council (24 020 545)
Statement Closed after initial enquiries Noise 01-May-2025
Summary: We will not investigate this complaint about Council’s investigation of a noise nuisance complaint. There is not enough evidence of fault to justify our involvement.
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Avery Homes WSM Limited (24 020 610)
Statement Closed after initial enquiries Residential care 01-May-2025
Summary: We will not investigate Mrs X’s complaint about the standard of care provided to her mother by the Care Provider. The Care Provider has investigated Mrs X’s concerns, upheld parts of her complaint, apologised and taken action to improve. We could not add anything to the Care Provider’s response or achieve the outcome Mrs X wants.
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London Borough of Bexley (24 020 620)
Statement Closed after initial enquiries Child protection 01-May-2025
Summary: We will not investigate this complaint about how the Council dealt with Miss X’s complaints. The substantive matters in the complaints are closely linked to matters concerning the care of children which are or have recently been subject to court action. We are legally prevented from investigating these matters.
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Stratford-on-Avon District Council (24 020 695)
Statement Closed after initial enquiries Other 01-May-2025
Summary: We will not investigate this complaint about the conduct of an officer. The Council has acknowledged the Officer’s behaviour fell short of that expected. It has apologised and arranged for further training. We cannot achieve the outcome the complainant is seeking. And we do not consider an investigation will lead to a different outcome.
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Devon County Council (24 020 858)
Statement Closed after initial enquiries Child protection 01-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of matters involving his children. We could not add to the Council’s investigation and responses under all three stages of the statutory complaints process. We also cannot achieve the outcome Mr X wants.
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Coventry City Council (24 021 158)
Statement Closed after initial enquiries Council tax 01-May-2025
Summary: We will not investigate this complaint about a delay issuing a council tax bill. It is unlikely an investigation would reach a worthwhile outcome or achieve what Ms X wants. It is reasonable for her to appeal to the Valuation Tribunal if dissatisfied with the Council’s decision related to council tax support.
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West Oxfordshire District Council (24 021 159)
Statement Closed after initial enquiries Refuse and recycling 01-May-2025
Summary: We will not investigate this complaint about missed waste collections. This is because the complaint is made late and there are not good reasons to investigate now.