Decision search
Your search has 54735 results
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Telford & Wrekin Council (24 020 902)
Statement Closed after initial enquiries Special educational needs 12-May-2025
Summary: We will not investigate Mrs X’s complaint that the Council delayed providing home to school travel assistance for her children. This is because we could not add to the investigation carried out by the Council or achieve a different outcome.
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Buckinghamshire Council (24 020 912)
Statement Closed after initial enquiries Planning applications 12-May-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application. We have not seen enough evidence of fault in the way the Council considered the application to justify an investigation. Also, we cannot require the Council to revoke the planning permission which is the outcome the complainant is seeking.
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Havant Borough Council (24 021 217)
Statement Closed after initial enquiries Enforcement 12-May-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning enforcement matter. This is because there is not enough evidence of fault by the Council affecting its decision not to take formal enforcement action.
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North Yorkshire Council (24 021 326)
Statement Closed after initial enquiries Planning applications 12-May-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application before deciding to grant planning permission for new properties near the complainant’s home. We have not seen evidence of fault in the way the Council considered the application.
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Essex County Council (24 008 703)
Statement Upheld Special educational needs 12-May-2025
Summary: Ms X complained the Council did not provide suitable education to her child when they were out of school and delayed updating their education, health and care plan. Based on current evidence I intend to find the Council at fault for not providing suitable education and delaying making a decision on Ms X’s child’s annual review. Ms X’s child has missed a significant amount of education. To remedy the injustice caused the Council agreed to apologise, make a payment to recognise loss of education and secure suitable provision for the child.
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Sheffield City Council (24 009 488)
Statement Upheld Charging 12-May-2025
Summary: Mr X complained that the Council wrongly decided his father, Mr Y, deprived himself of assets for the purpose of reducing his care fees. We found that the Council’s decision was not supported by all the available evidence, and so was fault. That fault caused Mr X and his siblings an injustice for which we have recommended a remedy.
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North Yorkshire Council (24 009 781)
Statement Upheld Trees 12-May-2025
Summary: We have found the Council at fault for not notifying Mrs X that it had confirmed Tree Preservation Orders within her property. This did not cause Mrs X an injustice as she was aware the Orders had been made and saw they had been confirmed online.
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Tameside Metropolitan Borough Council (24 011 545)
Statement Not upheld Planning applications 12-May-2025
Summary: Mrs X complained the Council failed to take into account information in relation to the planning application. Mrs X says this has caused her distress due to the impact on the nearby infrastructure. I have not found fault in the actions of the Council.
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London Borough of Islington (24 014 104)
Statement Upheld Homelessness 12-May-2025
Summary: Mr X complained it took the Council too long to give him a decision on his homelessness application and did not respond to his concerns about the suitability of the accommodation it provided him with. Mr X said he has lived in a property which he believed was unsuitable. We found the Council at fault for the time it took to give him a decision on his homelessness application and look at the suitability of his accommodation. The Council agreed to apologise to Mr X, make a payment to him and carry out a service improvement.
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Royal Borough of Greenwich (24 021 400)
Statement Upheld Allocations 12-May-2025
Summary: We will not investigate this complaint about some lost documents. This is because the Council provided a satisfactory response and there is not enough remaining injustice to require an investigation. In addition, the complainant could complain to the Information Commissioner.