Decision search
Your search has 54735 results
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Tameside Metropolitan Borough Council (24 022 007)
Statement Upheld Disabled children 21-May-2025
Summary: We will not investigate this complaint about the Council failing to escalate Mrs X’s complaint about a failure to arrange payments for support workers properly. Doing so would be unlikely to add to the Council’s own investigation.
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Portsmouth City Council (24 022 059)
Statement Closed after initial enquiries Looked after children 21-May-2025
Summary: We cannot investigate this complaint about the support provided to Mrs X and her husband in caring for a grandchild. The final arrangements were or could have been decided in court and a legal bar prevents us investigating the matters complained of. The complaint is also late, and there would be no good reason to exercise discretion to consider it now even if there were no legal bar created by the court action.
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Statement Closed after initial enquiries Transport 21-May-2025
Summary: We will not investigate Mrs X’s complaint that the Council refused her application for a Blue Badge. This is because the Council has now agreed to issue a Blue Badge so an investigation would not lead to a different outcome.
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Transport for London (24 022 208)
Statement Closed after initial enquiries Other 21-May-2025
Summary: We will not investigate this complaint about public transport because the courts and insurers are better placed to consider the complaint.
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Blackpool Borough Council (24 022 308)
Statement Closed after initial enquiries Other 21-May-2025
Summary: We will not investigate Ms X’s complaint about the Council’s involvement with her children. Further investigation by us could not add to the Council’s responses to Miss X. Some of her complaints are late or outside our jurisdiction. The Council has not had the chance to respond to Miss X’s complaint about advocacy for her child.
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Westminster City Council (24 022 316)
Statement Closed after initial enquiries Enforcement 21-May-2025
Summary: We will not investigate this complaint about the Council’s actions following reports of breaches of Building Regulations. The complaint is late, and we have seen no good reasons to exercise discretion to investigate it now.
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London Borough of Brent (24 022 358)
Statement Closed after initial enquiries Trading standards 21-May-2025
Summary: We will not investigate this complaint about trading standards because there is not enough evidence of fault to justify investigating.
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Birmingham City Council (24 022 987)
Statement Closed after initial enquiries Council tax 21-May-2025
Summary: We will not investigate this complaint about the Council’s decisions relating to Mrs X’s property. The Council is not responsible for decisions about whether a property is uninhabitable, as the Valuation Office Agency makes such decisions. It is not proportionate to investigate peripheral matters, and the courts are best placed to consider complaints about what exemptions and discounts a council has decided to offer.
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London Borough of Waltham Forest (24 023 050)
Statement Closed after initial enquiries Other 21-May-2025
Summary: We cannot investigate this complaint the Council requested a charging order against Ms X’s property. That is because we cannot investigate a matter that has been considered by the courts.
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Gloucester City Council (24 023 113)
Statement Closed after initial enquiries Other 21-May-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her personal data, a data breach and a failure to apply a council tax exemption. The information Commissioner’s Office is better placed to consider her complaints about data handling and there is a right of appeal to a tribunal about council tax exemption decisions.