Decision search
Your search has 54634 results
-
East Sussex County Council (24 022 456)
Statement Closed after initial enquiries Other 03-Jun-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of charging issues for a resident at her care home up to 2022. The complaint lies outside our jurisdiction because it is late and there are no good reasons to exercise discretion to consider it now.
-
Transport for London (24 022 816)
Statement Closed after initial enquiries Public transport 03-Jun-2025
Summary: We will not investigate this complaint about travel disruption claims because any injustice is not significant enough to justify our involvement.
-
London Borough of Southwark (24 022 883)
Statement Closed after initial enquiries Child protection 03-Jun-2025
Summary: We will not investigate this complaint about a safeguarding referral made by a Council officer involving Ms X, and associated actions of the Council. Investigation by us would be unlikely to add to the Council’s own investigation, or to lead to the outcome Ms X is seeking.
-
Statement Closed after initial enquiries Other 03-Jun-2025
Summary: We cannot investigate this complaint about the actions of a social worker and what she recorded about Miss X’s family. A permanent legal bar prevents us investigating these matters as they are closely linked to court action.
-
East Sussex County Council (25 000 283)
Statement Closed after initial enquiries Transport 03-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse a Blue Badge because there is not enough evidence of fault.
-
London Borough of Barking & Dagenham (25 000 653)
Statement Closed after initial enquiries Special educational needs 03-Jun-2025
Summary: We cannot investigate Mrs Y’s complaint about the Council’s failure to name a school on her child’s Education, Health and Care Plan. This is because she has used her right of appeal to a tribunal about the same matter.
-
Kent County Council (25 000 896)
Statement Closed after initial enquiries Child protection 03-Jun-2025
Summary: We will not investigate Ms X’s complaint about the Council’s children’s services involvement with her child between 2021 and 2023. This is because the complaint is late.
-
Kent County Council (25 000 941)
Statement Closed after initial enquiries Child protection 03-Jun-2025
Summary: We cannot investigate most of Mr X’s complaint about the Council’s social care report for court or the involvement of its children’s services. The matter complained about was considered by the courts, and the law says we cannot investigate. We will not investigate the remainder of the complaint because Mr X can take the matter to Social Work England.
-
Transport for London (25 001 118)
Statement Closed after initial enquiries Parking and other penalties 03-Jun-2025
Summary: We will not investigate this complaint about Transport for London’s issue and pursuit of payment for penalty charge notices issued for contraventions of its ‘low emission zone’ scheme. This is because Mr X had a right of appeal against any penalty charge notices which it would have been reasonable for him to use. He has also started court action against Transport for London in relation to the issue.
-
London Borough of Hackney (24 002 630)
Statement Upheld Homelessness 03-Jun-2025
Summary: Miss X complained the Council failed to provide her with suitable temporary accommodation. She said this impacted her mental health. The Council was at fault. Miss X and her family lived in unsuitable accommodation for nine months. The Council has agreed to apologise and make a financial payment.