Decision search
Your search has 54634 results
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Isle of Wight Council (25 003 859)
Statement Closed after initial enquiries Council tax 08-Jun-2025
Summary: We will not investigate this complaint about Mrs X’s property’s council tax band. This is because we cannot investigate the actions of the Valuation Office Agency. The Council is not at fault for using the band provided by the Valuation Office Agency.
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London Borough of Ealing (25 004 470)
Statement Closed after initial enquiries Highway repair and maintenance 08-Jun-2025
Summary: We will not investigate Dr B’s complaint that his car entered a flooded section of road because the Council failed to alert motorists to this hazard. This is because it is reasonable for Dr B to pursue his compensation claim by taking the Council to court.
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Folkestone & Hythe District Council (24 022 999)
Statement Closed after initial enquiries Council tax 08-Jun-2025
Summary: We will not investigate Mrs X’s complaint that the Council overcharged her council tax account. This is because an investigation would not lead to a different outcome.
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East Suffolk Council (24 023 100)
Statement Closed after initial enquiries Council tax 08-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to apply a Long-Term Empty Property Premium. This is because there is a right of appeal to a Valuation Tribunal, and it would be reasonable to expect Miss Y to use this right of appeal.
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Salford City Council (24 023 262)
Statement Closed after initial enquiries Friends and family carers 08-Jun-2025
Summary: We will not investigate Mr X’s complaint that he was incorrectly advised by the Council to seek a Parental Responsibility Order. The complaint is late and there is no good reason to exercise discretion now.
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Coventry City Council (24 023 322)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We will not investigate Mr X’s complaint that the Council did not progress his complaint. This is because there is no evidence of fault in how the Council made its decision. His complaint to us is late and there is no good reason to exercise discretion to investigate.
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Southend-on-Sea City Council (24 023 384)
Statement Closed after initial enquiries Child protection 08-Jun-2025
Summary: We cannot investigate this complaint about the child protection actions of the Council. The matters complained could reasonably have been mentioned during court action about the care of Miss X’s children.
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London Borough of Lambeth (25 000 388)
Statement Closed after initial enquiries Assessment and care plan 08-Jun-2025
Summary: We will not investigate Mrs X’s complaint about Adult Social Care. Mrs X complained about the staff working with her late relative. The complaints are late and there are not sufficient good reasons for the delay in bringing these matters to the Ombudsman.
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Liverpool City Council (25 000 519)
Statement Closed after initial enquiries Child protection 08-Jun-2025
Summary: We will not investigate Mr X’s complaint about the actions of the social worker allocated to his children’s case. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst the case remains subject to ongoing court proceedings.
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Statement Closed after initial enquiries Council tax 08-Jun-2025
Summary: We will not investigate Miss X’s complaint about her council tax bill. This is because there is not enough evidence of fault to justify an investigation and investigation would not add to the one carried out by the Council or achieve a different outcome.