Decision search
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Statement Closed after initial enquiries Child protection 28-Apr-2026
Summary: We will not investigate this complaint that the Council failed to act appropriately to safeguard the complainant’s child. This is because the complaint has already been substantially upheld and investigation by the Ombudsman would achieve nothing significant.
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Barnsley Metropolitan Borough Council (25 019 370)
Statement Closed after initial enquiries Noise 28-Apr-2026
Summary: We will not investigate Mr X’s complaint about noise nuisance caused by a Council run firework display because the claimed injustice is not significant enough to warrant our involvement. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.
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Hertfordshire County Council (25 019 484)
Statement Closed after initial enquiries Other 28-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her child’s care placement. The matters were raised in Court. There is not enough evidence of fault in the Council’s refusal of her complaint.
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Kingston Upon Hull City Council (25 019 503)
Statement Closed after initial enquiries Health and safety 28-Apr-2026
Summary: We will not investigate this complaint about fires in vacant properties. This is because there is insufficient evidence of fault by the Council and Mr X can pursue any claim for damage through his insurers.
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Durham County Council (25 019 569)
Statement Closed after initial enquiries Charging 28-Apr-2026
Summary: We will not investigate this complaint about social care charging as the injustice arising from any Council fault is not sufficient to warrant our further involvement.
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Walsall Metropolitan Borough Council (25 019 663)
Statement Closed after initial enquiries Other 28-Apr-2026
Summary: We will not investigate this complaint about how the Council considered Miss X’s reports of a statutory nuisance. There is not enough evidence of fault by the Council to warrant our involvement and there is no evidence of Miss X suffering a significant injustice.
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Kent County Council (25 019 740)
Statement Closed after initial enquiries Traffic management 28-Apr-2026
Summary: We will not investigate Mr X’s complaint about increased HGV use on the road outside his home. This is because there is not enough evidence of fault by the Council to justify our involvement.
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London Borough of Newham (25 019 774)
Statement Closed after initial enquiries Other 28-Apr-2026
Summary: We will not investigate this complaint about enforcement of Council Tax arrears. This is because there is not enough evidence of fault to warrant our involvement.
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London Borough of Tower Hamlets (25 021 922)
Statement Closed after initial enquiries Parking and other penalties 28-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s recovery of a penalty charge notice. It was reasonable for him to use his right of appeal, or apply to the Traffic Enforcement Centre again, if he believed there were flaws in the Council’s second recovery action.
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Peterborough City Council (25 022 146)
Statement Closed after initial enquiries Transport 28-Apr-2026
Summary: We will not investigate this complaint about Mr X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.