Decision search
Your search has 55558 results
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Rushmoor Borough Council (25 013 272)
Statement Closed after initial enquiries Homelessness 10-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s intentional homeless decision as the Council has now overturned its decision. Any outstanding injustice is not significant enough to justify us investigating.
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Kingston Upon Hull City Council (25 013 321)
Statement Closed after initial enquiries Councillor conduct and standards 10-Feb-2026
Summary: We will not investigate this complaint about the Council’s decision on a code of conduct complaint against a councillor. There is insufficient evidence of fault in the way the Council handled the matter.
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Milton Keynes Council (25 013 659)
Statement Closed after initial enquiries Special educational needs 10-Feb-2026
Summary: We cannot investigate Ms X’s complaint about the school named in her child’s Education, Health and Care Plan. Ms X has used her right of appeal to a tribunal.
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Brighton & Hove City Council (25 013 697)
Statement Closed after initial enquiries Refuse and recycling 10-Feb-2026
Summary: We will not investigate Mr X’s complaint about missed recycling collections. This is because the matter has not caused Mr X any significant personal injustice which is serious enough to warrant an investigation.
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Calderdale Metropolitan Borough Council (25 016 781)
Statement Closed after initial enquiries Highway adoption 10-Feb-2026
Summary: We will not investigate this complaint about a dropped kerb. This is because the complaint is late and it would be reasonable for Mr X to have complained to us sooner.
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Bournemouth, Christchurch and Poole Council (25 023 151)
Statement Closed after initial enquiries Parking and other penalties 10-Feb-2026
Summary: We will not investigate this complaint about a dropped kerb application because there is not enough evidence of fault to justify investigation.
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London Borough of Bromley (25 025 549)
Statement Closed after initial enquiries Other 10-Feb-2026
Summary: We cannot investigate this complaint about the Council’s oversight of support services in its area. This is because the service provision Mr X complains about is not an administrative function of the Council and the law does not allow us to investigate.
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Central Bedfordshire Council (25 026 154)
Statement Closed after initial enquiries Parking and other penalties 10-Feb-2026
Summary: We will not investigate this complaint about a refund of a parking charge as it is unlikely we will find fault by the Council.
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Birmingham City Council (24 016 538)
Statement Upheld Transition from childrens services 09-Feb-2026
Summary: Mr Y complains about the Council’s poor handling of his child’s transition from Children’s Services to Adult Social Care. Mr Y also complains about the Council’s handling of his complaint. The Council has now upheld all aspects of Mr Y’s complaint and there is no further fault for us to find. Our investigation has therefore focussed on the Council’s remedy. We find the remedy already provided to be proportionate and ask the Council to send evidence that the agreed outcomes have been completed.
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London Borough of Brent (25 000 643)
Statement Upheld Homelessness 09-Feb-2026
Summary: We found fault in the Council’s handling of Mrs X’s homelessness application. There was avoidable delay and lack of progress in progressing the case, and after accepting the main housing duty the Council did not secure temporary accommodation until the day of eviction. These faults caused Mrs X and her family distress and uncertainty. The Council has offered a sufficient financial remedy and should also write to Mrs X again to clearly explain how to request a suitability review.