Decision search
Your search has 54634 results
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London Borough of Haringey (24 019 189)
Statement Upheld Other 30-Jun-2025
Summary: Miss X complains the Council delayed dealing with a disabled parking bay application, causing avoidable distress. The Council is at fault because it delayed processing the application. Miss X suffered avoidable distress. The Council should apologise and pay Miss X £250.
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Hampshire County Council (24 019 582)
Statement Closed after initial enquiries Alternative provision 30-Jun-2025
Summary: We cannot investigate Ms X’s complaint about which setting is suitable for a child’s education as Ms X appealed to the Tribunal. We cannot investigate how a school provides free school meals.
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Canterbury City Council (24 020 574)
Statement Closed after initial enquiries Planning applications 30-Jun-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application. There is not enough evidence of fault to justify an investigation.
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East Riding of Yorkshire Council (24 021 305)
Statement Closed after initial enquiries Assessment and care plan 30-Jun-2025
Summary: We will not investigate this late complaint about the Council’s actions in 2022 and 2023. There is not a good reason for the delay in the complaint being made to the Council and escalated to the Ombudsman.
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West Northamptonshire Council (24 021 750)
Statement Closed after initial enquiries Special educational needs 30-Jun-2025
Summary: We will not investigate Miss X’s complaint about the Education, Health and Care Plan process. An investigation by the Ombudsman would not achieve a different outcome for Miss X and it was reasonable for her to appeal to the SEND Tribunal. Some other matters need to be considered by the Council.
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West Northamptonshire Council (24 022 071)
Statement Upheld Highway repair and maintenance 30-Jun-2025
Summary: We will not investigate this complaint about the Council’s system for reporting highway maintenance issues. We could not add to the Council’s investigation and an investigation would not lead to a different outcome.
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London Borough of Tower Hamlets (24 022 242)
Statement Closed after initial enquiries Transport 30-Jun-2025
Summary: We will not investigate this complaint about the Council’s blue badge application process. This is because the Council’s actions did not cause Mr X significant enough injustice for us to investigate. The Council also properly reached its eventual decision.
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Birmingham City Council (24 022 437)
Statement Closed after initial enquiries Parking and other penalties 30-Jun-2025
Summary: We will not investigate this complaint about a dropped kerb application because there is not enough evidence of fault to justify investigating.
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City of Bradford Metropolitan District Council (24 022 621)
Statement Closed after initial enquiries Residential care 30-Jun-2025
Summary: We will not investigate this complaint about end-of-life care in a residential care home. This is because it is unlikely we would add to investigations already completed by other organisations or reach a different or worthwhile outcome to justify our resource.
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Broxbourne Borough Council (24 023 189)
Statement Closed after initial enquiries Enforcement 30-Jun-2025
Summary: We will not investigate this complaint about the Council deciding not to take planning enforcement action against an outbuilding at a property next to the complainant. There is not enough evidence that fault is likely to have affected the Council’s planning enforcement decision.