Decision search
Your search has 54634 results
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Westminster City Council (25 000 103)
Statement Closed after initial enquiries Homelessness 01-Jul-2025
Summary: We will not Mr X’s complaint about the Council’s decision not to award him additional points under its housing allocation scheme. This is because there is not enough evidence of fault to justify an investigation.
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London Borough of Harrow (25 000 144)
Statement Closed after initial enquiries Transport 01-Jul-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to not issue her a Blue Badge. There is not enough evidence of fault in the Council’s decision-making process to warrant an investigation.
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Royal Borough of Windsor and Maidenhead Council (25 000 305)
Statement Closed after initial enquiries Refuse and recycling 01-Jul-2025
Summary: We will not investigate Mr X’s complaint about missed waste collections. The Council is now regularly collecting his waste. An investigation would not lead to a different outcome.
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Royal Borough of Kingston upon Thames (25 000 443)
Statement Closed after initial enquiries Street furniture and lighting 01-Jul-2025
Summary: We will not investigate this complaint about the Council’s installation of a pedestrian crossing. There is insufficient evidence of any significant injustice caused by the Council’s actions which would warrant an investigation.
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Central Bedfordshire Council (25 000 453)
Statement Closed after initial enquiries Highway repair and maintenance 01-Jul-2025
Summary: We will not investigate this complaint about the Council’s failure to take planning enforcement action over a highway left unadopted following planning approval in 1998. There is insufficient evidence of fault which would warrant an investigation.
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Surrey County Council (25 000 549)
Statement Closed after initial enquiries Special educational needs 01-Jul-2025
Summary: We cannot investigate this complaint about the Council’s decisions relating to an Education, Health and Care Plan for Mrs X’s child. This is because Mrs X appealed those decisions to the First-tier Tribunal and the law does not allow us to investigate. Additionally, we will not investigate earlier delays because this is a late complaint. Finally, we will not investigate a complaint about delays in subsequently issuing a plan, because it is unlikely we would find fault.
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Forest of Dean District Council (25 004 594)
Statement Closed after initial enquiries Enforcement 01-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because the complainant has appealed to the Planning Inspector.
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Milton Keynes Council (25 005 637)
Statement Upheld Child protection 01-Jul-2025
Summary: We have upheld Mr X’s complaint about the accuracy of information the Council provided to his child’s school. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Warrington Council (25 005 780)
Statement Closed after initial enquiries Highway repair and maintenance 01-Jul-2025
Summary: We will not investigate Mr B’s complaint that his home has been flooded due to the Council’s failure to maintain drains in the local area. This is because it is reasonable for Mr B to pursue his compensation claim at court if needed.
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Kent County Council (25 006 411)
Statement Closed after initial enquiries Highway repair and maintenance 01-Jul-2025
Summary: We will not investigate Dr B’s complaint that the Council is not taking action about part of the highway which has become muddy. This is because Dr B has not suffered a serious or significant injustice which would justify an investigation.