Decision search
Your search has 54634 results
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London Borough of Lewisham (25 000 311)
Statement Closed after initial enquiries Homelessness 06-Jul-2025
Summary: We will use our discretion not to investigate this complaint about temporary accommodation because the complainant could have used her appeal rights.
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Kirklees Metropolitan Borough Council (25 000 376)
Statement Closed after initial enquiries Disabled facilities grants 06-Jul-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse a disabled facilities grant. We are unlikely to find fault which has caused Mrs X to lose out on the grant.
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London Borough of Hackney (25 000 405)
Statement Upheld Council tax 06-Jul-2025
Summary: We will not investigate this complaint about Council tax enforcement because there is insufficient evidence of fault by the Council. Part of the complaint has been remedied.
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Welwyn Hatfield Borough Council (25 001 429)
Statement Closed after initial enquiries Noise 06-Jul-2025
Summary: We will not investigate this complaint about early refuse collections. This is because there is not enough evidence of fault to justify an investigation.
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Sheffield City Council (25 001 491)
Statement Closed after initial enquiries Planning applications 06-Jul-2025
Summary: We will not investigate this complaint about the way the Council dealt with the complainant’s planning applications. This is because the complainant has appealed to the Planning Inspectorate which acts on behalf of the relevant Government minister. We have no jurisdiction to investigate in these circumstances.
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Buckinghamshire Council (25 001 492)
Statement Closed after initial enquiries Refuse and recycling 06-Jul-2025
Summary: We will not investigate this complaint about the Council’s refuse crew giving false information in response to a report about a missed garden waste collection. We do not consider the complainant has suffered a significant personal injustice which warrants an investigation.
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Birmingham City Council (25 001 601)
Statement Closed after initial enquiries Parking and other penalties 06-Jul-2025
Summary: We will not investigate this complaint about a dropped kerb application because there is not enough evidence of fault to justify investigation.
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Birmingham City Council (25 001 864)
Statement Closed after initial enquiries Allocations 06-Jul-2025
Summary: We will not investigate this complaint about an unsuccessful application to join the housing register. This is because there is insufficient evidence of fault by the Council.
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Bristol City Council (25 002 921)
Statement Upheld Alternative provision 04-Jul-2025
Summary: Miss X complains the Council has delayed implementing the recommendations of a previous Ombudsman’s investigation. The Council delayed implementing recommendations of a previous Ombudsman investigation. Miss X suffered delay and uncertainty. The Council says it will pay Miss X a further £250, provide guidance to staff and review its processes. This is an appropriate remedy.
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Statement Closed after initial enquiries Alternative provision 04-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision to cease home tuition for the complainant’s son. This is because there is insufficient evidence of fault on the Council’s part to warrant our intervention.