Decision search
Your search has 55415 results
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Tendring District Council (25 014 810)
Statement Closed after initial enquiries Leisure and culture 29-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to properly consider the relevant byelaws and public safety legislation. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Jasmine Healthcare Limited (25 014 845)
Statement Closed after initial enquiries Other 29-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Care Provider’s Care Home losing his mother, Mrs Y’s, items and not meeting her care needs. This is because we would not be able to add to the Care Provider's investigation, we would not be able to achieve the outcome Mr X wants and there is another body better placed to consider his complaint.
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London Borough of Newham (25 014 855)
Statement Closed after initial enquiries Parking and other penalties 29-Jan-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mrs Y to appeal to the Traffic Enforcement Centre and the London Tribunals, who are better placed to consider the complaint. We will also not investigate her complaint about enforcement agents as any injustice is not significant enough to justify our involvement.
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London Borough of Camden (25 015 158)
Statement Closed after initial enquiries Parking and other penalties 29-Jan-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mrs Y to approach the Traffic Enforcement Centre and then the London Tribunals about the matter.
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Lancashire County Council (25 015 973)
Statement Closed after initial enquiries Parking and other penalties 29-Jan-2026
Summary: We cannot investigate this complaint about a penalty charge notice and the Council's handling of Mr X’s request for further information about the penalty charge notice. This is because Mr X has used his right of appeal to the Traffic Penalty Tribunal and we therefore retain no discretion to investigate the issues he has complained about.
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London Borough of Southwark (25 016 151)
Statement Closed after initial enquiries Parking and other penalties 29-Jan-2026
Summary: We will not investigate Mr X’s complaint about a penalty charge notice. This is because it would have been reasonable to expect Mr X to make representations to the Council and appeal to London Tribunals.
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Melton Borough Council (25 016 852)
Statement Closed after initial enquiries Planning applications 29-Jan-2026
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant had the right to appeal to the Planning Inspector. The complainant has not suffered significant injustice in relation to the remaining issues complained about.
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Birmingham City Council (25 017 018)
Statement Closed after initial enquiries Refuse and recycling 29-Jan-2026
Summary: We cannot investigate Mr X’s complaint about refuse and recycling collections and street cleanliness. This is because the issue stems from industrial strike action by the Council’s refuse collection crews and is a matter which affects all or most of the people in the Council’s area.
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Hertsmere Borough Council (25 021 462)
Statement Closed after initial enquiries Council tax 29-Jan-2026
Summary: We cannot investigate Mr X’s complaint about lost revenue from a property not on the council tax list as this impacts all or most of the people in the Council’s area and so is not within our remit. Mr X is not caused a level of personal injustice from how the Council communicated with him about this to justify our further involvement.
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Staffordshire County Council (25 021 650)
Statement Closed after initial enquiries Parking and other penalties 29-Jan-2026
Summary: We cannot investigate this complaint about a parking penalty charge notice as it is no longer within our remit since Mr X appealed to the independent tribunal against it. Mr X is not caused any separable, significant injustice from his associated complaint about a bus stop re-instatement. We will not therefore investigate this aspect of the complaint.