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  • London Borough of Enfield (24 014 878)

    Statement Closed after initial enquiries Safeguarding 06-Feb-2025

    Summary: We cannot investigate Mr X’s complaint about its decisions concerning his relative’s (Mr Y’s) finances or its assessments about Mr Y’s care and support needs. This is because it does not meet the tests set out in our Assessment Code. Mr X’s complaints have been determined by the Court of Protection and we have no powers to investigate.

  • Leicester City Council (24 014 949)

    Statement Closed after initial enquiries Looked after children 06-Feb-2025

    Summary: We will not investigate this complaint about the way the Council handled Ms X’s request for driving lessons after leaving care. This is because there is insufficient evidence of fault by the Council.

  • Wokingham Borough Council (24 015 034)

    Statement Closed after initial enquiries Drainage 06-Feb-2025

    Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action in relation to the maintenance of land next to a public right of way used by Mr X. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

  • Kent County Council (24 015 318)

    Statement Closed after initial enquiries Child protection 06-Feb-2025

    Summary: We will not investigate this complaint that the Council is holding inaccurate information about Mr X or about how it has dealt with his subject access request. This is because the Information Commissioner is better placed to consider these matters.

  • Northumberland County Council (24 015 427)

    Statement Closed after initial enquiries Trees 06-Feb-2025

    Summary: We will not investigate this complaint about the Council’s decision not to allow Mr X to cut down a tree growing on the highway behind his garden. There is not enough evidence of fault in the way the Council made its decision. And we cannot achieve the outcome Mr X is seeking.

  • Walsall Metropolitan Borough Council (24 015 679)

    Statement Closed after initial enquiries Trees 06-Feb-2025

    Summary: We will not investigate this complaint about a Council street tree as we cannot achieve the outcome the complainant seeks. Mrs X’s complaint that the Council has not carried out a street clean where she lives as promised has not been made to the Council and so we will not investigate.

  • London Borough of Hillingdon (24 015 689)

    Statement Closed after initial enquiries Land 06-Feb-2025

    Summary: We will not investigate this complaint about the Council’s refusal to sell land to Ms X. This is because there is no worthwhile outcome achievable by us investigating.

  • Dudley Metropolitan Borough Council (24 016 057)

    Statement Closed after initial enquiries Allocations 06-Feb-2025

    Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault causing injustice.

  • Royal Borough of Kingston upon Thames (24 016 158)

    Statement Closed after initial enquiries Council house sales and leaseholders 06-Feb-2025

    Summary: We will not investigate Miss X’s complaint that she was not told by the Council about changes in discount available through the Right to Buy scheme. We cannot investigate complaints about the Council’s management of social housing. Further, it is reasonable for Miss X to use her right of appeal to the District Valuer of she disagrees with the valuation of her property.

  • Staffordshire County Council (24 016 253)

    Statement Closed after initial enquiries Highway repair and maintenance 06-Feb-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of the highway. We could not achieve the outcome he wants and the courts are better placed to consider his complaint.

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