Decision search
Your search has 53111 results
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Walsall Metropolitan Borough Council (24 011 682)
Statement Upheld Special educational needs 27-Jul-2025
Summary: Miss X complained the Council failed to uphold the terms of a mediation agreement in relation to her child’s Education, Health and Care Plan. We have found fault by the Council through delay in amending the Plan and failing to ensure home tuition was provided. The Council has agreed to apologise and make a payment to acknowledge the distress caused to Miss X and the loss of education provision to her child.
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London Borough of Lambeth (24 020 841)
Statement Closed after initial enquiries Leisure and culture 27-Jul-2025
Summary: We will not investigate this complaint about the Council’s policy to allow considerate cycling in its parks. There is insufficient evidence of fault and if Mr X and Mr Y believe the Council’s actions are unlawful, this is better considered by a court.
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Lancashire County Council (25 000 721)
Statement Closed after initial enquiries Residential care 27-Jul-2025
Summary: We will not investigate this complaint about the quality of care in a care home. We could not achieve anything meaningful by investigating the matter further.
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London Borough of Harrow (25 000 768)
Statement Closed after initial enquiries Allocations 27-Jul-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of injustice caused by any fault which would warrant an investigation.
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London Borough of Haringey (25 001 448)
Statement Closed after initial enquiries Other 27-Jul-2025
Summary: We will not investigate Miss X’s complaint about the Council’s mismanagement of her late father Mr Y’s finances and benefit claims. An investigation by us could not achieve a worthwhile outcome, nor provide the outcomes Miss X seeks from her complaint.
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Worcestershire County Council (25 001 593)
Statement Upheld Special educational needs 27-Jul-2025
Summary: We will not investigate Ms M’s complaint about alternative provision for her son, B, because the Council has offered a satisfactory remedy.
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London Borough of Merton (25 001 694)
Statement Closed after initial enquiries Special educational needs 27-Jul-2025
Summary: We will not investigate Mrs M’s complaint about the Council’s decision not to pay for Spanish lessons for her son. There is not enough evidence of fault to justify an investigation, and we could not achieve the outcome Mrs M wants.
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Cheshire West & Chester Council (25 001 734)
Statement Closed after initial enquiries Special educational needs 27-Jul-2025
Summary: We will not investigate Ms M’s complaint about her son B’s education because there is nothing we could add to the Council’s response and our involvement would not lead to a different outcome. Ms M moved house in May 2024, so events after this are the responsibility of a different council.
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Bury Metropolitan Borough Council (25 001 735)
Statement Closed after initial enquiries Special educational needs 27-Jul-2025
Summary: We will not investigate Mr X’s complaint that the Council did not make the required arrangements for his child’s exams. This is because it is unlikely investigation by us would lead to a different outcome.
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Kent County Council (25 001 828)
Statement Closed after initial enquiries Special educational needs 27-Jul-2025
Summary: We will not investigate this complaint that the Council delayed making educational provision for the complainant’s son. The complaint has been upheld and the Ombudsman’s intervention is unlikely to lead to a different outcome, and is not therefore warranted.