Decision search
Your search has 52298 results
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Broxbourne Borough Council (24 015 323)
Statement Closed after initial enquiries Other 19-Feb-2025
Summary: We will not investigate Mr X’s complaint that the Council placed him on its abusive behaviour register. There is not enough evidence of fault to justify an investigation.
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Statement Closed after initial enquiries Safeguarding 19-Feb-2025
Summary: We will not investigate this complaint about the Council’s responses to Mr X’s concerns about his sibling’s role as an attorney for his parent. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We are unlikely to find evidence of fault in the Council’s recent actions and we will not investigate historic matters as these are caught by the time bar on the Ombudsman’s powers.
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North Somerset Council (24 015 601)
Statement Closed after initial enquiries School transport 19-Feb-2025
Summary: We will not investigate Miss X’s complaint about the safety of home to school transport. It is unlikely we would find she has been caused any significant injustice directly by the Council’s fault.
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Derbyshire County Council (24 015 769)
Statement Closed after initial enquiries Child protection 19-Feb-2025
Summary: We will not investigate this complaint about the way an Initial Child Protection Conference was conducted. This is because there is not enough evidence of fault by the Council, and it would be reasonable for Mr X to apply to the courts if he wishes to have different contact arrangements with his children.
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Birmingham City Council (24 015 831)
Statement Closed after initial enquiries Allocations 19-Feb-2025
Summary: We will not investigate this complaint about an unsuccessful application to join the housing register. This is because there is insufficient evidence of fault by the Council.
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Lincolnshire County Council (24 005 025)
Statement Upheld Special educational needs 19-Feb-2025
Summary: Mrs X complained that the Council failed to secure the provision set out in her son’s education, health and care plan and, as a result, he was denied provision to which he was entitled. We found the Council was at fault. It has agreed to make a payment to Mrs X in recognition of the injustice caused.
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Solihull Metropolitan Borough Council (24 005 314)
Statement Upheld Special educational needs 19-Feb-2025
Summary: Mrs X complained the Council failed to secure the provision in her son, Y’s Education, Health and Care (EHC) Plan from September 2023. The Council failed to secure some of the specialist provision in Y’s Plan between September and December 2023. The Council will apologise and make a payment for the specialist provision Y missed.
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Luton Borough Council (24 009 436)
Statement Closed after initial enquiries Homelessness 19-Feb-2025
Summary: We will not investigate this complaint about the Council’s assessment of a homelessness application and Mr X’s acceptance of an offer from a housing association outside the Council’s area. It was reasonable for him to ask for a review/appeal the Council’s homelessness decisions in 2024 and he did not do so.
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London Borough of Waltham Forest (24 010 230)
Statement Closed after initial enquiries Council tax 19-Feb-2025
Summary: Mrs X complains on behalf of her grandmother, Mrs Z. Mrs X complains about a Council Tax instalment paid by Mrs Z which the Council alleges it did not receive. We will not investigate this complaint as it is late.
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Buckinghamshire Council (24 011 024)
Statement Closed after initial enquiries Special educational needs 19-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse a personal budget application in relation to Mr Z’s education placement. This is because there is insufficient evidence of fault by the Council.