Decision search
Your search has 52298 results
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Leeds City Council (24 015 958)
Statement Closed after initial enquiries Planning applications 20-Feb-2025
Summary: We will not investigate this complaint about the behaviour of a Council officer during a meeting with the complainant. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate.
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West Northamptonshire Council (24 015 988)
Statement Upheld Special educational needs 20-Feb-2025
Summary: We have upheld Mr X’s complaint about the Council’s delay completing his child’s Education, Health and Care needs assessment. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Wigan Metropolitan Borough Council (24 016 005)
Statement Closed after initial enquiries Other 20-Feb-2025
Summary: We will not investigate Mrs X’s concerns about the Council’s response to a complaint she made about her child’s school. We will not look at complaint handling as a standalone issue and we have no powers to look at complaints about the internal management of schools.
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London Borough of Harrow (24 016 144)
Statement Closed after initial enquiries Other 20-Feb-2025
Summary: We will not investigate Miss X’s complaint the Council has ignored her requests for action on rats and nuisance caused by the empty house next to her property. This is because there is insufficient evidence of fault. And we cannot achieve the outcome she is seeking.
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Manchester City Council (24 016 167)
Statement Closed after initial enquiries Other 20-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to install fencing around his property and charge him for the work. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. Mr X can raise his concerns as his defence at court as the court has powers to cancel the charges.
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Broxtowe Borough Council (24 016 194)
Statement Closed after initial enquiries Allocations 20-Feb-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Shropshire Council (24 016 211)
Statement Upheld Other 20-Feb-2025
Summary: We will not investigate Mr X’s complaint about delay in the Council responding to his complaint under the statutory children’s complaints procedure. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Wigan Metropolitan Borough Council (24 016 230)
Statement Closed after initial enquiries School transport 20-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision not to change the pick-up time for his daughter’s transport to college. Or the complaint about the Council’s post-16 transport policy. There is not enough evidence of fault in the Council’s actions to warrant our involvement.
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London Borough of Barnet (24 016 238)
Statement Closed after initial enquiries Pollution 20-Feb-2025
Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s complaint of light pollution from a neighbouring property affecting his home. There is insufficient evidence of fault which would warrant an investigation.
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Kirklees Metropolitan Borough Council (24 020 126)
Statement Closed after initial enquiries Highway repair and maintenance 20-Feb-2025
Summary: We will not investigate Mr C’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr C to pursue his compensation claim by taking the Council to court.