Decision search
Your search has 53874 results
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Spelthorne Borough Council (25 000 345)
Statement Closed after initial enquiries Other 26-Jun-2025
Summary: We will not investigate this complaint about harassment by the Council and a breach of the General Data Protection Regulations. We have not seen enough evidence of fault in the Council’s actions. And it is reasonable for the complainant to ask the Information Commissioner’s Office to consider his complaint about a data protection breach.
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London Borough of Barking & Dagenham (24 018 013)
Statement Upheld Allocations 26-Jun-2025
Summary: Mrs D complained the Council failed to correctly assess her housing need. I have upheld the complaint because the Council failed to show how it assessed the case. The Council accepts there is fault and will provide a full explanation of its decision to Mrs D, advise of her right to a review and pay redress for time and trouble.
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Statement Not upheld Charging 26-Jun-2025
Summary: Mrs X complained the Council decided her relative Mr Y was not entitled to financial assistance towards the cost of care. The Council followed charging rules about capital in Care and Support Statutory Guidance and so we did not uphold the complaint.
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London Borough of Waltham Forest (24 020 452)
Statement Closed after initial enquiries Enforcement 26-Jun-2025
Summary: We will not investigate this complaint about the Councils decision that no breach of planning control exists on the site next to the complainant’s home. And that the Council failed to follow a decision made by the Planning Inspector. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
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Worcestershire County Council (24 022 315)
Statement Upheld Assessment and care plan 26-Jun-2025
Summary: We will not investigate Mrs X’s complaint the Council did not provide appropriate support and information for her father’s financial assessment. This is because further investigation would not lead to a different outcome.
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Hertfordshire County Council (25 002 681)
Statement Closed after initial enquiries Highway repair and maintenance 26-Jun-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to provide sufficient signage warning him about a road closure. This is because the complaint is late.
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City of Doncaster Council (25 002 732)
Statement Closed after initial enquiries Child protection 26-Jun-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s involvement with her family. The law prevents us from investigating anything that has or is the subject of court proceedings.
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North Lincolnshire Council (25 003 030)
Statement Closed after initial enquiries Other 26-Jun-2025
Summary: We will not investigate this complaint about children’s services because we cannot investigate what happened in court and the issues could reasonably have been or could be raised with the court in future.
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London Borough of Redbridge (25 003 154)
Statement Closed after initial enquiries Parking and other penalties 26-Jun-2025
Summary: We cannot investigate this complaint about a parking penalty charge notice as since Miss X appealed it to London Tribunals, the matter is no longer within our remit.
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London Borough of Lambeth (25 003 752)
Statement Closed after initial enquiries Looked after children 26-Jun-2025
Summary: We will not investigate Miss X’s complaint about the Council’s refusal to consider her complaint about historical allegations of abuse. The significant passage of time means it is no longer possible to complete a robust investigation or provide a meaningful remedy.