Decision search
Your search has 53740 results
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Blackburn with Darwen Council (25 004 288)
Statement Closed after initial enquiries Safeguarding 16-Sep-2025
Summary: We will not investigate this complaint about the way the Council responded to safeguarding concerns Miss B raised about family members. Any injustice is not significant enough to justify our involvement.
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London Borough of Newham (25 004 312)
Statement Upheld Council tax 16-Sep-2025
Summary: We will not investigate this complaint about Council Tax arrears and enforcement. This is because the injustice caused was remedied during the Council’s complaints process.
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Dover District Council (25 004 313)
Statement Closed after initial enquiries Allocations 16-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her housing register priority. There is insufficient evidence of fault to warrant an investigation.
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Hampshire County Council (25 004 330)
Statement Closed after initial enquiries Alternative provision 16-Sep-2025
Summary: We will not investigate Ms X’s complaint that the Council failed to provide suitable educational provision for her child. Some of the complaint is late, and Ms X has a right of appeal to Tribunal that it is reasonable for her to use.
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London Borough of Hounslow (25 003 009)
Statement Closed after initial enquiries Parking and other penalties 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s enforcement of a Penalty Charge Notice. There is not enough evidence of fault by the Council to justify our involvement. In addition, Mr X has used his right to ask the court to consider this case which places the matter outside our remit.
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Wirral Metropolitan Borough Council (25 003 120)
Statement Closed after initial enquiries Licensing 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to grant a residential property a licence to operate a dog business. This is because an investigation would be unlikely to result in finding fault with the Council’s actions.
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Dudley Metropolitan Borough Council (25 003 224)
Statement Closed after initial enquiries Safeguarding 16-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council arranging for her relative, Mrs Y, to live with Mr Z on discharge from hospital. This is because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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Statement Closed after initial enquiries Special educational needs 16-Sep-2025
Summary: We will not investigate this complaint about the actions of the Council concerning Mr X’s special educational needs. Matters between 2018 and 2024 are historic and we could not carry out a robust investigation. Mr X would also have had a right of appeal against a council decision to cease his Education Health and Care Plan in 2024 it would have been reasonable to use if he was still living in its area at that time.
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Wokingham Borough Council (23 020 553)
Statement Upheld Special educational needs 15-Sep-2025
Summary: Mrs X complains the Council failed to ensure her child, Y, had sufficient full-time education, put in place the provision outlined in Section F and failed to name a suitable placement. Mrs X also says the Council failed to carry out an annual review, act on or respond to her request for a personal budget and carry out agreed actions or respond to communications. Mrs X says this has caused her and her family distress and that Y has missed educational provision. We have found fault in the Councils actions for failing to complete the annual review process, ensure provision was in place in line with Y’s EHC plan and delay in dealing with a request for a personal budget. The Council has agreed to issue Mrs X with an apology and pay her a financial payment.
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Cumberland Council (24 006 046)
Statement Closed after initial enquiries Disabled facilities grants 15-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to withdraw an offer of a disabled facilities grant. The complaint is too late and we have seen no reason why Mr X could not have contacted us much sooner.