Decision search
Your search has 55558 results
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Essex County Council (25 015 391)
Statement Upheld Special educational needs 03-Feb-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Derbyshire County Council (25 015 524)
Statement Closed after initial enquiries Trading standards 03-Feb-2026
Summary: We will not investigate Mr X’s complaint about the actions of the Council’s Trading Standards Team because further investigation is unlikely to find fault with the Council.
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Sheffield City Council (25 015 545)
Statement Closed after initial enquiries Safeguarding 03-Feb-2026
Summary: We cannot investigate this complaint where Mr X’s relative should live because this will be determined in court. Also, there is not enough evidence of fault in the Council’s response to Mr X’s safeguarding concerns to justify investigating.
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London Borough of Lambeth (25 015 685)
Statement Closed after initial enquiries Parking and other penalties 03-Feb-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice payment because it is reasonable to expect Mr Y to approach the Traffic Enforcement Centre and the London Tribunals about the matter.
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Staffordshire County Council (25 015 824)
Statement Closed after initial enquiries Child protection 03-Feb-2026
Summary: We will not investigate Miss X’s complaint about the conduct of three social workers allocated to her family’s case between 2021 and 2024. This is because the complaint is late and there are no good grounds to exercise discretion to consider it now.
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Nottingham City Council (25 015 959)
Statement Closed after initial enquiries Managing council tenancies 03-Feb-2026
Summary: We cannot investigate this complaint about rubbish in a Council home garden causing pest issues. This is because we have no power to investigate a council when it is acting as a social housing landlord.
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Wakefield City Council (25 016 835)
Statement Closed after initial enquiries Planning applications 03-Feb-2026
Summary: We cannot investigate this complaint about a decision on a planning application. Mr X has used his right of appeal, and the law does not allow us to investigate. Nor will we investigate delays in that decision, because that is a late complaint and there are no good reasons to consider it. And there is not enough evidence of fault the Council declined to refund Mr X his application fee.
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Bedford Borough Council (25 018 257)
Statement Not upheld Other 03-Feb-2026
Summary: We have discontinued our investigation into Council delays handling Miss X’s statutory children’s complaint. This is because the Council issued its complaint response and took action to remedy the injustice caused by the delay.
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Manchester City Council (25 020 572)
Statement Closed after initial enquiries Council tax 03-Feb-2026
Summary: We will not investigate this complaint about a Council tax discount because there was a right of appeal to a Valuation Tribunal.
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Amber Valley Borough Council (25 020 621)
Statement Closed after initial enquiries Council tax 03-Feb-2026
Summary: We will not investigate this complaint about Council tax enforcement because it is a matter for the courts. Part of the complaint is for the Information Commissioner.