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  • Leicester City Council (25 023 435)

    Statement Closed after initial enquiries Charging 19-May-2026

    Summary: We will not investigate this complaint about the way the Council dealt with Ms B’s direct payments. There is not enough evidence of fault to justify investigating.

  • Cambridgeshire County Council (25 023 516)

    Statement Closed after initial enquiries Charging 19-May-2026

    Summary: We will not investigate Mrs X’s complaint about the care provided to her husband, Mr X, by Cambridgeshire County Council and Cambridge University Hospitals NHS Foundation Trust. This is because we consider it unlikely an investigation would find fault with the care these organisations provided to Mr X.

  • Cambridge University Hospitals NHS Foundation Trust (25 023 516a)

    Statement Closed after initial enquiries Hospital acute services 19-May-2026

    Summary: We will not investigate Mrs X’s complaint about the care provided to her husband, Mr X, by Cambridgeshire County Council and Cambridge University Hospitals NHS Foundation Trust. This is because we consider it unlikely an investigation would find fault with the care these organisations provided to Mr X.

  • Brighton & Hove City Council (25 023 585)

    Statement Closed after initial enquiries Parking and other penalties 19-May-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s handing and enforcement of Penalty Charge Notices. On one part the injustice is not significant enough to justify us investigating. On the other part there is not enough evidence of fault by the Council.

  • Bromsgrove District Council (25 024 003)

    Statement Upheld Parking and other penalties 19-May-2026

    Summary: We will not investigate Mr X’s complaint about the Enforcement Agency acting on behalf of the Council in relation to unpaid Penalty Charge Notices. This is because we could not add to the Council’s investigation.

  • Southend-on-Sea City Council (25 024 136)

    Statement Closed after initial enquiries Refuse and recycling 19-May-2026

    Summary: We will not investigate Miss X’s complaint the Council wrongly decided her property was suitable for a new wheeled bin collection. There is not enough evidence of fault to justify an investigation. 

  • London Borough of Bexley (25 024 264)

    Statement Closed after initial enquiries Parking and other penalties 19-May-2026

    Summary: We will not investigate this complaint about the Council’s handling a Penalty Charge Notice. This is because the alleged fault has not caused injustice to Mr X.

  • Manchester City Council (25 025 349)

    Statement Closed after initial enquiries Other 19-May-2026

    Summary: We will not investigate this complaint about the Council’s application of different burial fees for residents and non‑residents. Mr X disagreement with the Council’s rationale is not evidence of fault that justifies our involvement. The Information Commissioner’s Office is better placed to consider Mr X’s concerns about the Council’s handling of his Freedom of Information Act requests.

  • Brighton & Hove City Council (25 025 357)

    Statement Closed after initial enquiries Parking and other penalties 19-May-2026

    Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. It would have been reasonable to expect Mr X to have used the statutory representations and appeals procedure, and only the courts can decide if the Council has breached the Equality Act 2010.

  • Bath and North East Somerset Council (25 026 175)

    Statement Closed after initial enquiries Parking and other penalties 19-May-2026

    Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect the complainant to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal to a tribunal.

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