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  • Regal Healthcare Properties Limited (24 023 069)

    Statement Closed after initial enquiries Other 02-Jul-2025

    Summary: We will not investigate this complaint about how care home managers spoke to Mrs X following the death of her mother. This is because any injustice is not significant enough to justify our involvement.

  • London Borough of Tower Hamlets (24 023 336)

    Statement Closed after initial enquiries Homelessness 02-Jul-2025

    Summary: We will not exercise discretion to investigate this complaint about the Council’s decision on a homelessness application in 2022. this complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We will not investigate Miss X’s compalint about being evicted from her temporary accommodation in 2024. There is insufficient evidence of fault which would warrant an investigation.

  • Greater London Authority (24 023 380)

    Statement Closed after initial enquiries Other 02-Jul-2025

    Summary: We will not investigate this complaint about the Greater London Authority’s monitoring of expenditure under a grant it awarded Camden Council in 2018. This is because the injustice Ms X claims stems is not the direct result of any actions by the Greater London Authority and we could not therefore say the Authority must provide a remedy for it.

  • Newcastle upon Tyne City Council (25 000 455)

    Statement Closed after initial enquiries School transport 02-Jul-2025

    Summary: We will not investigate Mrs X’s complaint about the Council refusing to provide home to school transport and its handling of her child’s Education, Health and Care Plan. There is not enough evidence of fault by the Council for us to question its decision not to provide transport. If Mrs X wants to challenge the content of her child’s Education, Health and Care Plan, it is reasonable for her to appeal to the SEND Tribunal.

  • Wokingham Borough Council (25 000 464)

    Statement Closed after initial enquiries Planning applications 02-Jul-2025

    Summary: We will not investigate Mr X’s complaint about how the Council considered and decided his neighbour’s planning application. There is not enough evidence of Council fault to warrant an investigation and we cannot achieve the outcome Mr X seeks. Other complaints about the planning processes are premature and it is reasonable for him to raise them with the Council first.

  • Bracknell Forest Council (25 000 511)

    Statement Closed after initial enquiries Transport 02-Jul-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision that he was not eligible for a Blue Badge. There is not enough evidence of Council fault to warrant an investigation and there is no worthwhile outcome an investigation would achieve.

  • Essex County Council (25 000 566)

    Statement Closed after initial enquiries Child protection 02-Jul-2025

    Summary: We will not investigate Mr X’s complaint about how the Council handled concerns he raised about his child. This is because there is not enough evidence of fault in how the Council made its decision and we cannot question the outcome.

  • Teignbridge District Council (25 000 611)

    Statement Closed after initial enquiries Allocations 02-Jul-2025

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. It was reasonable for Miss x to ask for a review of her housing assessment.

  • London Borough of Haringey (25 000 718)

    Statement Closed after initial enquiries Parking and other penalties 02-Jul-2025

    Summary: We will not investigate this complaint about penalty charge notices and subsequent enforcement action.

  • Elmbridge Borough Council (25 000 855)

    Statement Closed after initial enquiries Planning applications 02-Jul-2025

    Summary: We will not investigate this complaint about the Council’s consideration of planning applications. We cannot investigate matters where the complainant has already appealed to the Planning Inspector. Also if the Council delays or refuses the complainant’s most recent planning application, it is reasonable to expect him to appeal to the Planning Inspector.

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