Decision search
Your search has 55559 results
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Devon County Council (25 011 379)
Statement Closed after initial enquiries Special educational needs 05-Feb-2026
Summary: We cannot investigate this complaint about the Council failing to provide suitable education for Miss X’s child. This is because she has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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London Borough of Hounslow (25 011 663)
Statement Closed after initial enquiries Homelessness 05-Feb-2026
Summary: We will not investigate the Council’s handling of Mr X’s housing register application in 2017 because the complaint is late and there are no good reasons to investigate now. There is insufficient evidence of fault to investigate its handling of a fresh application in 2024. Mr X had the right to appeal to the county court in relation to the Council’s homelessness decision in 2025 and it was reasonable for him to exercise that right.
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Swale Borough Council (25 011 681)
Statement Upheld Antisocial behaviour 05-Feb-2026
Summary: We have upheld Mr X’s complaint about how the Council responded to his queries about its investigation of a noise complaint about him. The Council has agreed to apologise for the injustice caused and review its process to ensure people subject to noise complaints are able to query the process. Also, it is reasonable to expect Mr X to complain to the Information Commissioner’s Officer if he believes the Council is withholding information that he has requested.
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Rother District Council (25 011 763)
Statement Upheld Allocations 05-Feb-2026
Summary: We will not investigate this complaint about the Council rehousing Miss X out of area. This is because the Council has agreed to an appropriate remedy for the injustice caused.
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Kent County Council (25 011 772)
Statement Closed after initial enquiries Other 05-Feb-2026
Summary: We will not investigate this complaint about the Council’s interaction with Ms X at a recycling centre. We could not add anything to the investigation the Council has already carried out, we cannot achieve the outcome that Ms X wants, and the Information Commissioner is better placed to consider and decide complaints about access to information.
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London Borough of Bromley (25 011 849)
Statement Closed after initial enquiries Allocations 05-Feb-2026
Summary: We will not investigate Miss X’s complaint about the Council’s housing allocation because there is not enough evidence of fault.
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Transport for London (25 012 077)
Statement Closed after initial enquiries Parking and other penalties 05-Feb-2026
Summary: We will not investigate this complaint about a penalty charge notice. This is because it would have been reasonable for Mr X to appeal to the relevant tribunal about the matter.
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Sandwell Metropolitan Borough Council (25 012 370)
Statement Closed after initial enquiries Charging 05-Feb-2026
Summary: We will not investigate this complaint about charging for adult social care. This is because there is not enough evidence of fault in the way the Council completed the financial assessment and decided how much Mr C must pay. The Council followed the relevant law, guidance and policy to make its decision.
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Stoke-on-Trent City Council (25 012 400)
Statement Upheld Other 05-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s delay in attending his community treatment order recall. We are satisfied with the actions the Council has already taken, and it is unlikely an investigation by us would add anything further.
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Fenland District Council (25 012 454)
Statement Closed after initial enquiries Homelessness 05-Feb-2026
Summary: We will not investigate this complaint about how the Council’s handleding of Miss X’s homelessness application. It was reasonable to expect Miss X to challenge the Council’s decision by an appeal to the court.