Decision search
Your search has 54045 results
-
Surrey County Council (25 003 732)
Statement Upheld Special educational needs 16-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the lack of education provision for her child. This is because part of the complaint is late and the Council offered a suitable remedy for injustice caused to Y. We would not achieve more for Mrs X if we investigated the complaint.
-
Statement Upheld Special educational needs 16-Sep-2025
Summary: We have upheld Mrs X’s complaint because the Council delayed carrying out an Education Health and Care needs assessment for her child. We cannot investigate the contents of the Education Health and Care Plan because Mrs X has used her right of appeal to a tribunal.
-
London Borough of Lambeth (25 003 771)
Statement Closed after initial enquiries Managing council tenancies 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a leak and related matters. This is because the law prevents us investigating.
-
London Borough of Lambeth (25 003 854)
Statement Closed after initial enquiries Commercial and contracts 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about losses he incurred due to his property being used as temporary accommodation because it is more appropriate for him to take court action and because we could not achieve the outcome he wants.
-
London Borough of Merton (25 004 183)
Statement Closed after initial enquiries Other 16-Sep-2025
Summary: We will not investigate this complaint about the Council’s involvement in an NHS continuing healthcare funding eligibility decision appeal. Any injustice is not significant enough to justify our involvement.
-
Blackburn with Darwen Council (25 004 288)
Statement Closed after initial enquiries Safeguarding 16-Sep-2025
Summary: We will not investigate this complaint about the way the Council responded to safeguarding concerns Miss B raised about family members. Any injustice is not significant enough to justify our involvement.
-
London Borough of Newham (25 004 312)
Statement Upheld Council tax 16-Sep-2025
Summary: We will not investigate this complaint about Council Tax arrears and enforcement. This is because the injustice caused was remedied during the Council’s complaints process.
-
Dover District Council (25 004 313)
Statement Closed after initial enquiries Allocations 16-Sep-2025
Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her housing register priority. There is insufficient evidence of fault to warrant an investigation.
-
Hampshire County Council (25 004 330)
Statement Closed after initial enquiries Alternative provision 16-Sep-2025
Summary: We will not investigate Ms X’s complaint that the Council failed to provide suitable educational provision for her child. Some of the complaint is late, and Ms X has a right of appeal to Tribunal that it is reasonable for her to use.
-
London Borough of Hounslow (25 003 009)
Statement Closed after initial enquiries Parking and other penalties 16-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s enforcement of a Penalty Charge Notice. There is not enough evidence of fault by the Council to justify our involvement. In addition, Mr X has used his right to ask the court to consider this case which places the matter outside our remit.