Decision search
Your search has 52042 results
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Dudley Metropolitan Borough Council (24 018 608)
Statement Closed after initial enquiries Friends and family carers 06-Apr-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to recover an overpayment of caring allowance. It is unlikely we would find fault.
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Newcastle upon Tyne City Council (24 018 610)
Statement Upheld Special educational needs 06-Apr-2025
Summary: We will not investigate this complaint about the Council delaying issuing a final Education, Health, and Care Plan for Mrs X’s child. The Council upheld Mrs X’s complaint and has made a suitable offer of a remedy for her injustice. Further investigation by us would not achieve a different outcome.
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London Borough of Newham (24 018 613)
Statement Closed after initial enquiries Homelessness 06-Apr-2025
Summary: We will not investigate this complaint about the complainant’s housing application because it is a late complaint.
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Statement Closed after initial enquiries Charging 06-Apr-2025
Summary: We will not investigate this complaint about the Council’s application of the 12-week property disregard in Mrs Y’s case. There is insufficient evidence of Mrs Y or her family having experienced a significant injustice.
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Brighton & Hove City Council (24 018 769)
Statement Closed after initial enquiries School admissions 06-Apr-2025
Summary: We will not investigate this complaint about the Council’s consultation into changes to its school admission arrangements. This is because there is not enough evidence of fault by the Council.
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Solihull Metropolitan Borough Council (24 018 812)
Statement Closed after initial enquiries Residential care 06-Apr-2025
Summary: We will not investigate Mrs X’s complaint about residential care commissioned by the Council and provided to her late mother Mrs Y. There would be no worthwhile outcome investigation of the complaint would achieve for Mrs Y. An investigation by us would not add to the care firm’s investigation nor achieve a different outcome.
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London Borough of Islington (24 018 882)
Statement Closed after initial enquiries Special educational needs 06-Apr-2025
Summary: We will not investigate this complaint about the education of Ms X’s children. This is because the law prevents us from investigating most things that happen in schools and because it is reasonable for Ms X to use her right of appeal to a tribunal.
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Brighton & Hove City Council (24 018 895)
Statement Closed after initial enquiries School admissions 06-Apr-2025
Summary: We will not investigate this complaint about the Council’s consultation into changes to its school admission arrangements. This is because there is not enough evidence of fault by the Council.
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Reading Borough Council (24 019 038)
Statement Closed after initial enquiries Other 06-Apr-2025
Summary: We will not investigate this complaint about the Council’s response to the complainant’s damaged allotment. This is because part of the complaint is late, and our involvement is also unlikely to achieve a worthwhile outcome. It would be reasonable for the complainant to seek to recover the cost of damage to her property through a court of law because it can decide questions of liability which we cannot.
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London Borough of Hillingdon (24 019 122)
Statement Closed after initial enquiries Allocations 06-Apr-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.