Decision search
Your search has 52042 results
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Wigan Metropolitan Borough Council (24 018 802)
Statement Closed after initial enquiries Enforcement 07-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of planning enforcement and statutory nuisance issues related to the operation of a nursery school. There is insufficient evidence of fault in the way the Council has responded to the matters raised.
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Leeds City Council (24 018 838)
Statement Closed after initial enquiries Special educational needs 07-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with the annual reviews of a child’s Education Health and Care Plan. This is because we could not add to the investigation carried out by the Council and because an investigation would not lead to a different outcome.
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London Borough of Sutton (24 018 980)
Statement Closed after initial enquiries Allocations 07-Apr-2025
Summary: We will not investigate this complaint about the time taken for the Council to re-house the complainant. This is because there is insufficient evidence of fault by the Council.
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Hertfordshire County Council (24 019 012)
Statement Closed after initial enquiries Residential care 07-Apr-2025
Summary: We will not investigate Mrs X’s complaint about a care home commissioned by the Council to provide care to her late mother Ms Y and its complaint process. There would be no worthwhile outcome investigation of the complaint would achieve. Investigation by us would not add to the care firm’s investigation nor achieve a different outcome. We do not investigate complaint-handling processes where we are not investigating the core issues giving rise to the complaint.
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London Borough of Southwark (24 019 053)
Statement Closed after initial enquiries Housing benefit and council tax benefit 07-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to recover two housing benefit overpayments from him. With the earlier overpayment, Mr X could reasonably have used his right to appeal to a tribunal when he had that right. With the more recent overpayment, it is reasonable to expect Mr X to use his right to appeal to the tribunal.
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London Borough of Tower Hamlets (24 019 169)
Statement Closed after initial enquiries Noise 07-Apr-2025
Summary: We will not investigate this complaint about the handling of Mr X’s reports of noise and vibration caused by demolition works near his home. This is because there is not enough evidence of material fault by the Council and investigation is unlikely to achieve a different outcome.
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Vale Of White Horse District Council (24 019 257)
Statement Closed after initial enquiries Enforcement 07-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision not to enforce planning permission. That is because it is a late complaint and there is no good reason to exercise discretion and consider it now.
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Mole Valley District Council (24 019 606)
Statement Closed after initial enquiries Planning applications 07-Apr-2025
Summary: We will not investigate this complaint about the Council allegedly misleading the public about plans for a local regeneration project during a public consultation process. This is because the plans are yet to materialise and there is no evidence to suggest the complainant has suffered a significant and personal injustice when these have yet to be approved.
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Dacorum Borough Council (24 019 894)
Statement Closed after initial enquiries Planning applications 07-Apr-2025
Summary: We cannot by law investigate this complaint about the way the Council handled the complainant’s planning applications. This is because the complainant exercised his right of appeal to the Planning Inspectorate which considered the issues. We have no legal jurisdiction to investigate in these circumstances.
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North East Derbyshire District Council (24 019 909)
Statement Closed after initial enquiries Planning applications 07-Apr-2025
Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application to remove a tree in 2016 which she says was wrong, and which caused her to suffer financial loss. This is because the complaint raises historical issues and it is not the role of the Ombudsman to investigate such matters. In addition, the complainant had a right of appeal to the Planning Inspectorate over the Council’s initial decision which she could reasonably exercise.