Decision search
Your search has 52042 results
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City of Wolverhampton Council (24 017 435)
Statement Closed after initial enquiries Council tax 08-Apr-2025
Summary: We will not investigate this complaint about alledged failures by the Council to communicate with the complainant over council tax premiums applied to her second property. These matters primarily occurred between 2020 and 2023 and so our late. There are no good reasons why we should exercise our discretion and investigate these. There is insufficient evidence of fault by the Council with respect to support and advice given to the complainant during the time period within our jurisdiction.
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Surrey County Council (24 017 846)
Statement Closed after initial enquiries Special educational needs 08-Apr-2025
Summary: We will not investigate Mrs X’s complaint about delays issuing her child’s Education Health and Care Plan. This is because the Council has issued a final plan, apologised and made a suitable payment to remedy any injustice caused. Further investigation would therefore not lead to a different outcome.
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London Borough of Lewisham (24 017 865)
Statement Closed after initial enquiries Allocations 08-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to change the priority date of his housing application. There is not enough evidence of fault causing injustice.
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Suffolk County Council (24 017 998)
Statement Closed after initial enquiries Special educational needs 08-Apr-2025
Summary: We will not investigate Ms X’s complaint about the education provided to her child, Y, between March and July 2024 and the Council’s decision that it will not pay for home to transport. Ms X has appealed to a tribunal and there is insufficient evidence of fault.
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Suffolk County Council (24 018 545)
Statement Upheld Special educational needs 08-Apr-2025
Summary: We will not investigate Miss X’s complaint about delays in producing an Education Health and Care Plan as the Council has agreed to a proportionate way to resolve the complaint.
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West Sussex County Council (24 018 907)
Statement Closed after initial enquiries Other 08-Apr-2025
Summary: We will not investigate this complaint about highway drainage because we are satisfied with the actions the Council proposes to take and further investigation would not lead to a different outcome.
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Middlesbrough Borough Council (24 018 909)
Statement Closed after initial enquiries Domiciliary care 08-Apr-2025
Summary: We will not investigate this complaint alleging carers failed to administer eye drops correctly that may have caused Mr Y’s partial sight loss. This is because an investigation is unlikely to achieve a worthwhile outcome.
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London Borough of Havering (24 018 921)
Statement Closed after initial enquiries Allocations 08-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s homelessness application in 2024 and her recent housing register application. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Croydon (24 019 015)
Statement Closed after initial enquiries Council tax 08-Apr-2025
Summary: We will not investigate this complaint about an arrangement to pay council tax arrears. This is because there is insufficient evidence of fault by the Council.
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Royal Borough of Kingston upon Thames (24 019 225)
Statement Closed after initial enquiries Allocations 08-Apr-2025
Summary: We will not investigate Miss Y’s complaint that the Council incorrectly awarded her a priority date of May 2020. This is because the complaint is late.