Decision search
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Lancashire County Council (25 007 016)
Statement Closed after initial enquiries School admissions 10-Aug-2025
Summary: We will not investigate Mr X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Kirklees Metropolitan Borough Council (25 007 804)
Statement Closed after initial enquiries Licensing 10-Aug-2025
Summary: We will not investigate this complaint about taxi licensing because we are satisfied with the actions the Council proposes to take, we could not add to any previous investigation by the Council and further investigation would not lead to a different outcome.
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Bolton Metropolitan Borough Council (25 008 380)
Statement Closed after initial enquiries Leisure and culture 10-Aug-2025
Summary: We will not investigate this complaint about the Council’s maintenance in a play area. This is because we cannot achieve the outcome that Mrs Y seeks, so there is no worthwhile outcome achievable by our investigation.
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Royal Borough of Kensington & Chelsea (25 008 440)
Statement Closed after initial enquiries Other 10-Aug-2025
Summary: We will not investigate Ms X’s complaint about a residents meeting arranged by the Council. This is because her complaint is late and there are not sufficiently good reasons as to why she could not have complained sooner.
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Leeds City Council (25 008 902)
Statement Closed after initial enquiries Leisure and culture 10-Aug-2025
Summary: We will not investigate Ms X’s complaint about how staff at a leisure facility dealt with her concerns. This is because there is not enough evidence of fault by the Council and there is insufficient personal injustice to Ms X to warrant our involvement. Additionally, we cannot achieve Ms X’s desired outcome.
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Solihull Metropolitan Borough Council (25 009 468)
Statement Closed after initial enquiries Managing council tenancies 10-Aug-2025
Summary: We cannot investigate Miss B’s complaint about the Council’s handling of building work at one of its properties. This is because we cannot investigate complaints about the management of social housing by a council as a social landlord.
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London Borough of Bromley (25 002 159)
Statement Closed after initial enquiries Special educational needs 10-Aug-2025
Summary: We will not investigate Mrs X’s complaint about the Education, Health and Care Plan process for her child. Mrs X has not been caused an injustice significant enough to warrant the Ombudsman investigating. It is reasonable for Mrs X to use her right of appeal if she wants to challenge the content of her child’s Education, Health and Care Plan.
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Hertfordshire County Council (25 002 944)
Statement Closed after initial enquiries Special educational needs 09-Aug-2025
Summary: We will not investigate this complaint that the Council has failed to make appropriate educational and special educational provision for the complainant’s son. Investigation is unlikely to add anything significant to the outcome which has already been achieved, or lead to a different outcome, and is not therefore warranted.
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London Borough of Haringey (25 001 422)
Statement Closed after initial enquiries Child protection 08-Aug-2025
Summary: We will not investigate this complaint about the conduct of the Chairperson of an Initial Child Protection Conference. Our intervention is unlikely to add anything significant to the investigation the Council has carried out, or lead to a different outcome, and is not therefore warranted.
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Oxfordshire County Council (25 002 920)
Statement Closed after initial enquiries Alternative provision 08-Aug-2025
Summary: We will not investigate this complaint that the Council has failed to ensure appropriate educational provision for the complainant’s daughter while she has been unable to attend school. Our intervention is unlikely to add anything significant to the investigation the Council has already carried out, or lead to a different outcome, and is not therefore warranted.