Decision search
Your search has 55414 results
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Huntingdonshire District Council (25 016 063)
Statement Closed after initial enquiries Council tax 05-Jan-2026
Summary: We will not investigate this complaint about the Council amending a council tax account due to changes in council tax support. It was reasonable for Mr X to appeal to the Valuation Tribunal which is the proper body to determine liability disputes. We cannot investigate the Council issuing a summons which Mr X says is for the wrong amount. This is the commencement of court proceedings and we have no jurisdiction to investigate.
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East Suffolk Council (25 016 107)
Statement Closed after initial enquiries Refuse and recycling 05-Jan-2026
Summary: We will not investigate this complaint about Mr X’s complaint about bins blocking his driveway and damaging his vehicle. The Council has taken suitable action to address the issue and if Mr X believes it is liable for the damage it would be reasonable for him to take the Council to court.
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Shropshire Council (25 016 362)
Statement Closed after initial enquiries Highway repair and maintenance 05-Jan-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to maintain the road level and drainage, leading to damage to his property. This is because it is reasonable for Mr X to pursue any claim for repair costs through the court.
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South Derbyshire District Council (25 017 813)
Statement Closed after initial enquiries Council tax 05-Jan-2026
Summary: We will not investigate this complaint about a late Council tax bill because there is a right of appeal to Valuation Tribunal.
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London Borough of Enfield (25 018 113)
Statement Upheld Council tax 05-Jan-2026
Summary: We will not investigate this complaint about Council delays in dealing with a request for a refund because the matter has been remedied.
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Royal Borough of Kingston upon Thames (25 021 385)
Statement Closed after initial enquiries Parking and other penalties 05-Jan-2026
Summary: We will not investigate Dr C’s complaint about a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Dr C to put in formal representations, and if needed, appeal to London Tribunals.
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Westminster City Council (25 021 556)
Statement Closed after initial enquiries Other 05-Jan-2026
Summary: We will not investigate Mr X’s complaint about how the Council has dealt with his requests for information. This is because the Information Commissioner is better placed to deal with the matter.
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Buckinghamshire Council (25 021 657)
Statement Closed after initial enquiries Highway repair and maintenance 05-Jan-2026
Summary: We will not investigate Mrs B’s complaint that she broke her ankle after tripping on a damaged pavement. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court.
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London Borough of Bexley (25 010 972)
Statement Closed after initial enquiries Child protection 03-Jan-2026
Summary: We will not investigate this complaint about the Council’s response to a safeguarding referral concerning the complainant’s family, and the content of a child and family assessment report. Our intervention would not lead to a different outcome and is not therefore warranted.
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Hertfordshire County Council (25 011 013)
Statement Closed after initial enquiries Special educational needs 03-Jan-2026
Summary: We cannot investigate this complaint that the Council has failed to take appropriate action to address the complainant’s son’s needs and to make appropriate educational provision for him son. This is because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability), and the law prevents us from intervening.