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  • London Borough of Tower Hamlets (25 010 496)

    Statement Closed after initial enquiries Parking and other penalties 08-Jan-2026

    Summary: We will not investigate this complaint about parking provision, as we could not achieve a worthwhile outcome if we did.

  • West Midlands Combined Authority (25 010 589)

    Statement Closed after initial enquiries Commercial and contracts 08-Jan-2026

    Summary: We will not investigate Mr X’s complaint about the West Midlands Combined Authority’s decision not to approve his application for funding for an investment project. This is because there is not enough evidence of fault to warrant an investigation.

  • City of York Council (25 010 632)

    Statement Closed after initial enquiries Council tax 08-Jan-2026

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax account. There is not enough evidence of fault to justify an investigation.

  • Rotherham Metropolitan Borough Council (25 010 832)

    Statement Closed after initial enquiries Refuse and recycling 08-Jan-2026

    Summary: We will not investigate this complaint about the Council temporarily suspending its garden waste collection service. The Council has already taken action which is a satisfactory way to address the complaint.

  • Thurrock Council (25 010 845)

    Statement Closed after initial enquiries Allocations 08-Jan-2026

    Summary: We will not investigate Mr X’s complaint about how the Council handled his application to join the housing register. There is not enough evidence of fault to justify an investigation.

  • East Sussex County Council (25 010 968)

    Statement Closed after initial enquiries Child protection 08-Jan-2026

    Summary: We will not investigate Mr X’s complaint of bias by the Council. There is not enough evidence of fault to justify our involvement. It is also reasonable for Mr X to apply to the court if he wants contact with his children. Neither we nor the Council can achieve this outcome for Mr X.

  • London Borough of Hammersmith & Fulham (25 011 042)

    Statement Closed after initial enquiries Special educational needs 08-Jan-2026

    Summary: We will not investigate this complaint about the Council’s oversight of a special educational needs advisory service, who restricted Ms X’s access to it. This is because the complaint is late and there are no good reasons we should exercise discretion to consider it now. Nor will we investigate how the Council considered these matters more recently. This is because there is no worthwhile outcome achievable by us investigating.

  • The ExtraCare Charitable Trust (25 011 047)

    Statement Closed after initial enquiries Charging 08-Jan-2026

    Summary: We will not investigate this complaint about the Care Provider’s decision to charge the person affected for the termination notice period stated in the contract for care. Any injustice is not significant enough to justify our involvement.

  • Derbyshire County Council (25 011 212)

    Statement Upheld Special educational needs 08-Jan-2026

    Summary: We will not investigate this complaint about delays in the annual Education Health and Care Plan review process. The Council has upheld the complaint and agreed to remedy Mrs X’s injustice by providing a financial remedy. There are no wider public interest issues to justify our investigation.

  • West Northamptonshire Council (25 011 257)

    Statement Closed after initial enquiries Child protection 08-Jan-2026

    Summary: We cannot investigate Mr X’s complaint about the actions of a social worker during the Councils involvement with his family. The law does not allow us to investigate matters which have been subject to court proceedings.

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