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South Northamptonshire District Council (20 008 716)
Statement Upheld Covid-19 21-Jun-2021
Summary: On the basis of information seen, there was no fault in the way the Council handled Mr X’s temporary accommodation from late March 2020, during the COVID-19 pandemic. It was at fault for not informing him of the service charges for alternative accommodation provided in early July 2020, for which it has apologised and waived the charges. This was an appropriate remedy.
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South Northamptonshire District Council (20 012 401)
Statement Closed after initial enquiries Covid-19 06-Apr-2021
Summary: We will not investigate Mr X’s complaint about a fixed penalty notice issued by the Council for an alleged breach of COVID-19 restrictions. This is because the notice concerns an alleged criminal offence which the courts are better placed to consider.
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South Northamptonshire District Council (20 002 281)
Statement Closed after initial enquiries Council tax 08-Feb-2021
Summary: We will not exercise discretion to investigate Mrs X’s complaint that the Council failed to consider the condition and marketing of her property when deciding not to provide council tax exemption. This is because Mrs X has the right to appeal against this decision to the Valuation Tribunal.
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South Northamptonshire District Council (20 007 579)
Statement Closed after initial enquiries Other 05-Feb-2021
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control or its decision to charge the complainant a Community Infrastructure Levy. This is because we are unlikely to find fault by the Council. The complainant could also have appealed to the Valuation Office Agency if he disagreed with the Council’s calculations for the Community Infrastructure Levy.