Stoke-on-Trent City Council (23 017 347)

Statement Closed after initial enquiries Licensing 26-Mar-2024

Summary: We will not investigate this complaint about MOT failures for a taxi. This is because there is insufficient evidence of fault by the Council and the complainant could have complained to the Driver and Vehicle Standards Agency.

Manchester City Council (23 018 012)

Statement Closed after initial enquiries Licensing 26-Mar-2024

Summary: We will not investigate this complaint about the Council’s handling of a noise complaint Mr X made to it as there is insufficient remaining injustice caused to him to warrant our involvement.

London Borough of Brent (23 018 036)

Statement Closed after initial enquiries Licensing 26-Mar-2024

Summary: We will not investigate this complaint about the Council’s advice about dog boarding licence procedure. There is insufficient evidence of any significant personal injustice which would warrant an investigation.

Bournemouth, Christchurch and Poole Council (23 018 502)

Statement Closed after initial enquiries Licensing 25-Mar-2024

Summary: We will not investigate this complaint that the Council failed to renew a taxi licence and transfer it to a third party. This is because there is insufficient evidence of fault by the Council.

London Borough of Enfield (23 018 032)

Statement Closed after initial enquiries Licensing 23-Mar-2024

Summary: We will not investigate this complaint about the Council’s advice about dog boarding licence procedure. There is insufficient evidence of any significant personal injustice which would warrant an investigation.

London Borough of Havering (23 018 038)

Statement Closed after initial enquiries Licensing 23-Mar-2024

Summary: We will not investigate this complaint about the Council’s advice about dog boarding licence procedure. There is insufficient evidence of any significant personal injustice which would warrant an investigation.

North Northamptonshire Council (23 008 681)

Statement Closed after initial enquiries Licensing 20-Mar-2024

Summary: We will not investigate Mr X’s complaint about impact of a fitness club on his property and the local area. There is not enough evidence of fault in how the Council dealt with Mr X’s concerns to justify our involvement.

Transport for London (23 013 219)

Statement Closed after initial enquiries Licensing 05-Mar-2024

Summary: We will not investigate this complaint that the Authority delayed renewing the complainant’s taxi licence causing a loss of earnings. This is because there is insufficient evidence of fault by the Authority.

Broxbourne Borough Council (23 019 346)

Statement Closed after initial enquiries Licensing 01-Mar-2024

Summary: We will not investigate this complaint about the way the Council revoked Mr X’s taxi licence. This is because it was reasonable to expect Mr X to use his legal right to appeal to the magistrates’ court against the revocation of the licence.

Worthing Borough Council (23 019 014)

Statement Closed after initial enquiries Licensing 29-Feb-2024

Summary: We will not investigate this complaint about the Council’s decision to suspend Mr X’s private hire licence for several weeks. This is because an investigation would be unlikely to find fault with the Council’s actions.