Other archive 2021-2022


Archive has 285 results

  • Herefordshire Council (21 009 270)

    Statement Not upheld Other 31-Mar-2022

    Summary: Mr X complains the Council withdrew recognition of him as a representative in October 2021 without good reason. He also complains the Council refused to investigate his complaints under the corporate complaints procedure and refused to investigate his complaint against the chief executive. We find no fault with the way the Council decided it would not recognise Mr X as an advocate or representative. There is also no fault with the way the Council dealt with Mr X’s complaints.

  • Cheshire East Council (21 016 171)

    Statement Closed after initial enquiries Other 31-Mar-2022

    Summary: We will not investigate this complaint about the actions of a community organisation funded by the Council. There is not enough evidence of injustice to the complainant from the Council’s actions. We will not investigate complaint handling as a standalone issue.

  • Harlow District Council (21 017 898)

    Statement Closed after initial enquiries Other 27-Mar-2022

    Summary: We will not investigate this complaint about personal comments made to Mr X by a member of Council staff. This is because there is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.

  • Shropshire Council (21 018 400)

    Statement Closed after initial enquiries Other 25-Mar-2022

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s information request. This is because the Information Commissioner’s Office (ICO) is best placed to consider how the Council responded and any remaining injustice to Mr X is not serious enough to warrant our involvement.

  • Mid Suffolk District Council (21 017 833)

    Statement Closed after initial enquiries Other 24-Mar-2022

    Summary: We will not investigate Mr X’s complaint about information the Council gave the Information Commissioner’s Office which it included in a decision notice in 2018. The complaint lies outside our jurisdiction because it is late and I see no good grounds to consider it now.

  • Hampshire Police and Crime Panel (21 018 510)

    Statement Closed after initial enquiries Other 22-Mar-2022

    Summary: We will not investigate this complaint about the Police and Crime Panel’s handling of Mr X’s complaint about the Police and Crime Commissioner as there is insufficient injustice caused to Mr X to warrant our involvement.

  • Melton Borough Council (21 017 604)

    Statement Closed after initial enquiries Other 22-Mar-2022

    Summary: We will not investigate this complaint about the Council informing Mr X that it would take further action against him if he persists in harassing its officers. There is insufficient evidence of fault which would warrant an investigation.

  • Cheltenham Borough Council (21 017 105)

    Statement Closed after initial enquiries Other 21-Mar-2022

    Summary: We will not investigate this complaint about the Council’s decisions on the complainant’s business rates. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint is late, and we have seen no reasons to exercise discretion in this case.

  • Surrey County Council (21 011 697)

    Statement Upheld Other 21-Mar-2022

    Summary: Mr X says the Coroner failed to keep him informed of the post-mortem process involving his deceased child. The Council accepted fault and apologised to Mr X. The Council agreed to a financial remedy to reflect the distress caused to Mr X.

  • Hampshire Police and Crime Commissioner (21 014 596)

    Statement Closed after initial enquiries Other 18-Mar-2022

    Summary: We will not investigate this complaint about lack of communication by the Police and Crime Commissioner about the Police and Crime Plan as this impacts on all or most of the people in the area and so is outside our legal remit. In addition, any remaining injustice caused to Mr X personally is not sufficient to warrant our involvement.

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