Traffic management archive 2020-2021


Archive has 78 results

  • Devon County Council (20 001 959)

    Statement Closed after initial enquiries Traffic management 04-Sep-2020

    Summary: The complainant says the Council’s failure to maintain a cycle route has led to injury and damage to property. The Ombudsman will not investigate because the complainant can reasonably seek a remedy in court.

  • North Yorkshire County Council (20 002 345)

    Statement Closed after initial enquiries Traffic management 25-Aug-2020

    Summary: The Ombudsman will not investigate this complaint about the Council not implementing a lower speed limit on a public road. This is because it is unlikely an investigation would find evidence of fault by the Council.

  • Shropshire Council (19 015 277)

    Statement Not upheld Traffic management 11-Aug-2020

    Summary: Mr C complains that the Council gave him wrong information when replying to pre-purchase enquiries and delayed in responding to his complaint. He says his house has reduced in value and suffers from excessive passing traffic. He also says that pursuing his complaint caused him stress and inconvenience. The Ombudsman finds no fault on the Council’s part.

  • North Tyneside Metropolitan Borough Council (20 001 472)

    Statement Closed after initial enquiries Traffic management 06-Aug-2020

    Summary: Mr X complains the Council refuses to accept his complaint about its decision to introduce changes to the traffic layout in the town where he lives. The Ombudsman will not investigate this complaint as we are unlikely to find fault in the Councils actions. Nor do we consider that Mr X has suffered a significant personal injustice as a result of the Councils actions.

  • North Yorkshire County Council (20 001 524)

    Statement Closed after initial enquiries Traffic management 05-Aug-2020

    Summary: The Ombudsman will not investigate Mr B’s complaint that the Council has done nothing to alleviate a traffic congestion problem at a road junction. This is because it is unlikely we could achieve more for Mr B by investigating his complaint.

  • Derbyshire County Council (20 000 510)

    Statement Closed after initial enquiries Traffic management 27-Jul-2020

    Summary: The Ombudsman will not investigate how the Council has dealt with the complainant’s concerns about road safety issues near his home. It is unlikely the Ombudsman would find evidence of fault by the Council.

  • London Borough of Brent (19 019 282)

    Statement Closed after initial enquiries Traffic management 15-Jul-2020

    Summary: The Ombudsman will not investigate this complaint about a dropped kerb. It is unlikely he would find fault by the Council has caused the complainant injustice that warrants his involvement.

  • Wakefield City Council (19 019 590)

    Statement Closed after initial enquiries Traffic management 23-Jun-2020

    Summary: The Ombudsman will not investigate how the Council has dealt with the complainant’s concerns about safety on the access road at the rear of his home. The complaint is made too late and the Ombudsman would, in any case, be unlikely to find evidence of fault by the Council.

  • London Borough of Hillingdon (19 010 110)

    Statement Upheld Traffic management 22-Jun-2020

    Summary: Mr X complained the Council has failed to take effective action to ensure he can access the rear of his property by car. He said this is causing him inconvenience. The Council was at fault when it provided Mr X with misleading information. It should pay him £100 to remedy the injustice this caused him.

  • Northumberland County Council (19 006 334)

    Statement Upheld Traffic management 26-May-2020

    Summary: Mr X complains the Council has failed to properly address his concerns about the safety of a road, risking his safety. The Ombudsman finds the Council at fault. He recommends the Council writes to Mr X setting out its consideration of his concerns and what action, if any, it will take. And ensure it keeps a written record of complaint responses in future.

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