Archive has 368 results
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London Borough of Wandsworth (20 011 791)
Statement Closed after initial enquiries Parking and other penalties 24-Mar-2021
Summary: We will not investigate Mr X’s complaint about the Council issuing Penalty Charge Notices in error to him and other motorists. This is because there is no outstanding injustice to Mr X as the Council has cancelled or refunded the Penalty Charge Notices. It has also taken action to stop the Penalty Charge Notices from being issued again in error.
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Maidstone Borough Council (20 012 305)
Statement Closed after initial enquiries Parking and other penalties 23-Mar-2021
Summary: We will not investigate this complaint about the Council’s decision that the complainant cannot have a parking permit for visitors. This is because there is insufficient evidence of fault by the Council.
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London Borough of Waltham Forest (20 011 891)
Statement Closed after initial enquiries Parking and other penalties 23-Mar-2021
Summary: We will not investigate this complaint about penalty charge notices issued by the Council for bus lane contraventions. The complainant had a right of appeal against each penalty charge notice and can ask a court to restore that right if he says he did not receive a particular penalty charge notice.
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Reading Borough Council (20 001 058)
Statement Upheld Parking and other penalties 23-Mar-2021
Summary: Mr X complained that, after he successfully challenged a penalty charge notice, the Council refused to refund money he had paid to its bailiffs. The Council later offered a refund, which was acceptable to Mr X, and we therefore completed our investigation.
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Wokingham Borough Council (20 011 858)
Statement Closed after initial enquiries Parking and other penalties 22-Mar-2021
Summary: We will not investigate this complaint that the Council did not properly explain that a car park would close at 6pm. This is because there is insufficient evidence of fault by the Council.
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Manchester City Council (20 012 166)
Statement Closed after initial enquiries Parking and other penalties 19-Mar-2021
Summary: We will not investigate Mr X’s complaint about a penalty charge notice as it has been cancelled by the Council. This was Mr X’s desired outcome.
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London Borough of Lewisham (20 012 489)
Statement Closed after initial enquiries Parking and other penalties 18-Mar-2021
Summary: We cannot investigate Mr X’s complaint that the Council issued two penalty charge notices for driving into a bus only area. Mr X has used his right of appeal to the London Tribunals.
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London Borough of Newham (20 011 185)
Statement Closed after initial enquiries Parking and other penalties 18-Mar-2021
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of a penalty charge notice. This is because it would be reasonable for her to apply to the Traffic Enforcement Centre to reinstate her right of appeal.
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Reading Borough Council (20 011 525)
Statement Closed after initial enquiries Parking and other penalties 18-Mar-2021
Summary: We will not investigate this complaint about an alleged breach of the General Data Protection Regulation or the Council’s failure to provide Mr C with access to information he has requested about Penalty Charge Notices. This is because it would be reasonable for Mr C to ask the Information Commissioners Office (ICO) to consider his concerns. The ICO is better placed to investigate this complaint. Mr C can ask the Traffic Enforcement Centre to consider late witness statement and it would be reasonable for him to do so as a way of challenging the PCNs.
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Bristol City Council (20 006 971)
Statement Not upheld Parking and other penalties 17-Mar-2021
Summary: Mr X complains the Council failed to take appropriate action when he complained that his neighbour does not meet the criteria for a disabled parking bay the Council provided. There was no fault by the Council.