Essex County Council (20 006 425)

Statement Closed after initial enquiries Other 03-Dec-2020

Summary: The Ombudsman will not investigate this complaint about an application for a dropped kerb. This is because there is insufficient evidence of fault by the Council.

Northamptonshire County Council (20 007 324)

Statement Closed after initial enquiries Other 26-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the positioning of traffic lights in front of a box junction. This is because it is unlikely he will find fault by the Council and he cannot achieve the outcome Mr X seeks.

Harborough District Council (20 006 724)

Statement Closed after initial enquiries Other 26-Nov-2020

Summary: The Ombudsman will not investigate this complaint about parking enforcement officers walking around the complainant’s car. This is because there is insufficient evidence of fault and injustice.

London Borough of Croydon (20 001 973)

Statement Not upheld Other 25-Nov-2020

Summary: The Ombudsman found no fault on Mrs Z’s complaint about the Council’s Abandoned Vehicle Team removing and crushing her van and contents within the 7 days given on its Notice of Removal. It did this after 20 days. There was no fault on her complaint about it acting before an agreed 2-3 month extension. This is because there is no evidence of such an agreement.

Richmondshire District Council (20 006 354)

Statement Closed after initial enquiries Other 25-Nov-2020

Summary: The Ombudsman has no jurisdiction to investigate a complaint about the actions of the Council in its role as a social landlord.

Lancashire County Council (20 000 329)

Statement Closed after initial enquiries Other 24-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about how the Council dealt with his report that access to his garage was obstructed. The Council apologised for its lack of communication which remedied any injustice.

London Borough of Enfield (20 007 787)

Statement Closed after initial enquiries Other 24-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint that the Council will not compensate him for damage caused to his car by a pothole. It is reasonable to expect Mr X to take court action for the compensation he seeks and the complaint is therefore outside our legal remit.

Scarborough Borough Council (20 005 818)

Statement Closed after initial enquiries Other 24-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s decision not to offer a discount on its summer mooring fees. This is because it is unlikely we would find fault causing Mr X significant injustice.

Wiltshire Council (20 006 094)

Statement Closed after initial enquiries Other 23-Nov-2020

Summary: Mr X complained about the Council allowing a developer to use his existing street name for a new development within the Salisbury postal district. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault causing injustice to Mr X which would warrant an investigation.

Devon County Council (20 005 376)

Statement Closed after initial enquiries Other 23-Nov-2020

Summary: The Ombudsman will not investigate this complaint about how the Council considered highways aspects of a planning application. It is unlikely he would find fault by the Council has caused the complainant injustice.