Other archive 2020-2021


Archive has 153 results

  • Staffordshire Moorlands District Council (20 007 337)

    Statement Closed after initial enquiries Other 05-Jan-2021

    Summary: Mrs X complains the Council has denied ownership of a piece of land where she fell. We will not investigate as it is unlikely we will find fault by the Council or that we can add to what it has already said.

  • Kent County Council (20 008 058)

    Statement Closed after initial enquiries Other 04-Jan-2021

    Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for a dropped kerb. This is because Mrs X has waited more than 12 months to raise the complaint with us.

  • London Borough of Hounslow (20 002 092)

    Statement Not upheld Other 04-Jan-2021

    Summary: Mr X complains the Council has unreasonably revoked the permission it gave him to build a crossover to his property . The Council has accepted it was at fault as it failed to realise the land was needed to provide parking to comply with its planning permission for a nearby development. The Council proposes to submit a revised planning application to allow Mr X’s crossover to remain. So we have discontinued our investigation to allow the Council an opportunity to resolve Mr X’s complaint.

  • London Borough of Havering (20 006 458)

    Statement Closed after initial enquiries Other 23-Dec-2020

    Summary: We will not investigate this complaint about the Council’s decision to refuse the complainant’s application for a dropped kerb and not to issue a refund. This is because there is insufficient evidence of fault by the Council.

  • Essex County Council (20 007 832)

    Statement Closed after initial enquiries Other 18-Dec-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s decision to grant an application for a dropped kerb. This is because the decision does not cause Mr X significant personal injustice and it is unlikely we could achieve any worthwhile outcome for him.

  • Somerset County Council (19 009 033)

    Statement Not upheld Other 16-Dec-2020

    Summary: Mrs D complains about the way the Council dealt with construction of a pavement outside her home. There was no fault.

  • London Borough of Enfield (19 013 915)

    Statement Upheld Other 15-Dec-2020

    Summary: Mr X complained that the Council’s contractors wrongly removed and impounded two untaxed cars he had parked in residents’ parking bays on a private housing estate. We found the Council and its contractors gave Mr X incorrect information when he first made enquiries but it was not fault to remove the cars. The Council’s contractors have since returned the cars to Mr X and written off all the fees and charges. The Council has apologised to Mr X for giving him wrong information.

  • Nuneaton & Bedworth Borough Council (20 003 890)

    Statement Closed after initial enquiries Other 11-Dec-2020

    Summary: We will not investigate Mr X’s complaint about the quality of the Council’s grass cutting in an area close to his home. There is insufficient evidence of injustice and it would not be a good use of limited public resources to investigate.

  • Suffolk County Council (20 005 487)

    Statement Closed after initial enquiries Other 11-Dec-2020

    Summary: The Ombudsman will not investigate this complaint about the Council unreasonably refusing an application for a dropped kerb outside the complainant’s home. This is because the Council cannot grant permission until it formally adopts the road as a public highway.

  • City of York Council (20 007 660)

    Statement Closed after initial enquiries Other 09-Dec-2020

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s failure to put up adequate signs to warn motorists of a flood on the road. This is because his injustice lies in damage to his vehicle and belongings and if he believes the Council is liable for this it would be reasonable for him to take the matter to court.

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