Archive has 153 results
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Newcastle upon Tyne City Council (20 011 700)
Statement Closed after initial enquiries Other 16-Mar-2021
Summary: Mrs X complains about the Council’s decision to close a bridge where she lives to traffic. We will not investigate this complaint as we are unlikely to find fault in the Council’s actions. We cannot achieve the outcome Mrs X is seeking. And she has not suffered any significant personal injustice.
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Bristol City Council (20 011 545)
Statement Closed after initial enquiries Other 12-Mar-2021
Summary: Mr X complains the Council misled him into believing it is offering effective surveillance at its park and ride car park when it is not. We will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.
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Statement Closed after initial enquiries Other 11-Mar-2021
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a dropped kerb. This is because there is not enough evidence of fault to warrant an investigation by the Ombudsman.
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Warwickshire County Council (20 011 342)
Statement Closed after initial enquiries Other 11-Mar-2021
Summary: Mr X complains about the Council’s response to his complaint that a Council vehicle parked on the road without a pay and display parking ticket. We will not investigate the complaint because the alleged fault has not caused Mr X injustice sufficient to warrant an investigation.
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London Borough of Hillingdon (20 011 299)
Statement Closed after initial enquiries Other 10-Mar-2021
Summary: We will not investigate this complaint about the Council’s decision not to replace the kerb stones on the complainant’s crossover. This is because there is insufficient evidence of fault by the Council.
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Nottinghamshire County Council (20 010 453)
Statement Closed after initial enquiries Other 09-Mar-2021
Summary: Mr X complained about the Council’s refusal to apply an extinguishment order to a section of a highway on his property. We should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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Statement Closed after initial enquiries Other 08-Mar-2021
Summary: Mrs X complained about the Council’s refusal of her application for a dropped kerb and discretionary H-bar marking outside her home. We should not investigate this complaint. This is because it concerns a complaint about matters which the complainant was aware of outside the normal 12-month period for accepting complaints.
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Warrington Council (20 011 382)
Statement Closed after initial enquiries Other 08-Mar-2021
Summary: Mr X complained about the way the Council responded to his complaint about surface water flooding. We will not investigate this complaint as it was late and there were no good reasons to exercise discretion to accept it now. An investigation could not achieve the outcome Mr X wanted.
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Leicestershire County Council (20 011 122)
Statement Closed after initial enquiries Other 08-Mar-2021
Summary: We will not investigate this complaint about the Council asking the complainant to remove stones he had placed on the verge outside his home. It is unlikely we would find evidence of fault by the Council.
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Herefordshire Council (20 001 618)
Statement Upheld Other 08-Mar-2021
Summary: Mr X complains the Council refuses to uphold its statutory duty to keep the highway free from obstacles. The Ombudsman will not investigate this complaint as it is outside his jurisdiction. Mr X has a remedy in court.