West Sussex County Council (20 008 919)

Statement Closed after initial enquiries Highway repair and maintenance 28-Jan-2021

Summary: We will not investigate Mr B’s complaint about the way the Council dealt with his complaints about footpaths near his home. This is because the Council has now taken action and it would not be unreasonable to expect those affected to go to court if there are similar unresolved issues in future.

London Borough Of Barnet (20 008 945)

Statement Closed after initial enquiries Highway repair and maintenance 26-Jan-2021

Summary: We will not investigate this complaint about an accident the complainant had in 2016. This is because it is a late complaint and we do not make decisions about personal injury claims.

City of Doncaster Council (20 009 359)

Statement Closed after initial enquiries Highway repair and maintenance 25-Jan-2021

Summary: We will not investigate Mr B’s complaint that the Council is at fault in refusing his claim for damage to his car. This is because Mr B may take the matter to court and it would be reasonable for him to do so.

Bournemouth, Christchurch and Poole Council (20 009 106)

Statement Closed after initial enquiries Highway repair and maintenance 22-Jan-2021

Summary: We will not investigate this complaint about road markings not being repainted after a road was retarmacked. This is because it is reasonable to expect Ms Y to take the matter to court.

Suffolk County Council (20 008 565)

Statement Closed after initial enquiries Highway repair and maintenance 19-Jan-2021

Summary: We will not investigate this complaint about the condition of a pavement. We are unlikely to find fault in the Council’s actions. And it is outside our jurisdiction as the complainant has a remedy in court.

Lincolnshire County Council (20 008 935)

Statement Closed after initial enquiries Highway repair and maintenance 13-Jan-2021

Summary: The Ombudsman will not investigate Mr X’s complaint about damage to his car from a pothole. This is because it is reasonable for him to seek compensation through the courts.

Lancashire County Council (19 019 895)

Statement Not upheld Highway repair and maintenance 08-Jan-2021

Summary: Mr X complained about the Council’s failure to properly maintain a culvert which he says has resulted in flooding to his mother, Mrs Y’s property. There is no evidence of fault by the Council. It is open to Mrs Y to submit a legal claim for any flooding she believes is caused by the Council’s negligence

Cheshire East Council (20 006 945)

Statement Closed after initial enquiries Highway repair and maintenance 08-Jan-2021

Summary: We will not investigate Mr X’s complaint that the Council did not remove a road bump and that its highways contractor misled him into believing he was dealing with the Council. There is no injustice and the road bump has been removed. It would not be a good use of limited public resources to investigate.

Lincolnshire County Council (20 008 681)

Statement Closed after initial enquiries Highway repair and maintenance 08-Jan-2021

Summary: We will not investigate Mr X’s complaint about damage to his car from a pothole. This is because it is reasonable for him to seek compensation through the courts.

Hampshire County Council (20 007 580)

Statement Closed after initial enquiries Highway repair and maintenance 05-Jan-2021

Summary: The Ombudsman will not investigate Mr X’s complaint that the Council has not compensated him for pothole damage to his car. It is reasonable to expect Mr X to resort to court action for the compensation he seeks and so the complaint is outside our legal remit.