Archive has 185 results
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Kent County Council (20 012 562)
Statement Closed after initial enquiries Highway repair and maintenance 31-Mar-2021
Summary: We will not investigate Mrs B’s complaint about its duties under section 130 of the Highways Act 1980. This is because we cannot achieve the outcome she is seeking and it is not unreasonable to expect her to take the vehicle damage issue to court if it remains unresolved.
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North Yorkshire County Council (20 011 732)
Statement Closed after initial enquiries Highway repair and maintenance 31-Mar-2021
Summary: We will not investigate how the Council has dealt with the complainant’s concerns about the condition of the highway near his home. It is unlikely we would find evidence of fault and the complainant can seek a remedy in court.
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Sheffield City Council (20 011 981)
Statement Closed after initial enquiries Highway repair and maintenance 30-Mar-2021
Summary: We will not investigate Ms Q’s complaint about the Council’s failure to complete resurfacing works along her road. Nor will we investigate her complaint about the damage her car suffered because of the unfinished road surface. This is because she may go to court about both matters.
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Devon County Council (20 007 223)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2021
Summary: Mr X complained the Council had failed to maintain the road outside his property and this meant he could not leave his property unaccompanied. Mr X also complained about the way the council handled his complaint. Mr X wanted the Council to fix the potholes. We will not exercise discretion to investigate this complaint as Mr X could go to court and it would be reasonable for him to do that.
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Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2021
Summary: We will not investigate Mr C’s complaint about highway drainage. This is because it is not unreasonable to expect Mr C to take the matter to court if it remains unresolved.
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London Borough of Harrow (20 012 029)
Statement Closed after initial enquiries Highway repair and maintenance 24-Mar-2021
Summary: Ms X complains about the Council’s decision to close a road close to where she lives to traffic. We will not investigate this complaint as we are unlikely to find fault in the Council’s actions. And we cannot achieve the outcome Ms X is seeking.
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Nottinghamshire County Council (20 012 257)
Statement Closed after initial enquiries Highway repair and maintenance 23-Mar-2021
Summary: Mrs X complains the Council has refused to accept liability for damage caused to her car when she hit a pothole. We will not investigate as this is a matter for the courts.
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London Borough of Merton (20 011 953)
Statement Closed after initial enquiries Highway repair and maintenance 19-Mar-2021
Summary: The Ombudsman will not investigate Mr X’s complaint about damage to his car from a pothole. This is because it is reasonable for him to seek compensation through the courts.
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Oldham Metropolitan Borough Council (20 012 070)
Statement Closed after initial enquiries Highway repair and maintenance 18-Mar-2021
Summary: We will not investigate Mrs B’s complaint that the Council’s failure to maintain the highway is responsible for damage to her car. This is because it would be reasonable for her to pursue the matter in court.
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Gloucestershire County Council (20 013 165)
Statement Closed after initial enquiries Highway repair and maintenance 17-Mar-2021
Summary: We will not investigate Mrs B’s complaint that the Council was responsible for damage to her car. This is because Mrs B may take the Council to court and it is reasonable for her to do this. Also, an investigation solely into the Council’s handling of Mrs B’s claim for compensation is not justified.