City of Wolverhampton Council (20 002 366)

Statement Not upheld Planning applications 09-Mar-2021

Summary: Mr C complains the Council failed to properly consider a planning application for an extension to a nearby supermarket. Mr C says he will suffer from noise and disturbance from construction work and from the loading area being brought nearer to his property. We have found no evidence of fault by the Council.

London Borough of Wandsworth (20 010 784)

Statement Closed after initial enquiries Planning applications 08-Mar-2021

Summary: We will not investigate the complainant’s concerns about the Council approving a planning application which was contrary to what it said in a document in 2015. We are unlikely to find fault by the Council has caused the complainant significant personal injustice.

St Albans City Council (20 011 533)

Statement Closed after initial enquiries Planning applications 08-Mar-2021

Summary: Mr X complained the Council failed to follow policy when granting planning permission on a neighbouring property. Mr X stated this caused him distress and he wanted the council to amend the permission and offer compensation. We will not exercise discretion to investigate as the complaint is late, we cannot achieve what Mr X wants and he could have taken the matter to court.

East Suffolk Council (20 011 628)

Statement Closed after initial enquiries Planning applications 08-Mar-2021

Summary: Ms X complains about the way the Council dealt with her planning application. We will not investigate this complaint because she appealed to a Planning Inspector.

Tameside Metropolitan Borough Council (20 011 083)

Statement Closed after initial enquiries Planning applications 05-Mar-2021

Summary: We will not investigate this complaint about how the Council dealt with an application to build telecommunication apparatus near the complainant’s home. This is because the complainant has not been caused significant injustice by the alleged fault.

London Borough of Croydon (20 011 010)

Statement Closed after initial enquiries Planning applications 05-Mar-2021

Summary: We will not investigate this complaint about pre-application planning advice the Council gave to the complainant. This is because the law says we cannot investigate when someone has appealed to the Planning inspectorate and there are no other issues we can or should investigate.

Fylde Borough Council (20 000 943)

Statement Not upheld Planning applications 05-Mar-2021

Summary: Mr and Mrs X complained about how the Council dealt with planning matters on their neighbour’s land. We ended our investigation because we are unlikely to find evidence of fault or an injustice we could remedy.

London Borough of Enfield (20 007 993)

Statement Upheld Planning applications 04-Mar-2021

Summary: We will not investigate Mr X’s complaint that the Council delayed in dealing with a planning application for a small housing development, is guilty of abuse of process, and failure to communicate with him properly. The Council has refused the application as Mr X wanted. It has appropriately acknowledged its fault and failure of service to Mr X and apologised.

London Borough of Croydon (20 011 011)

Statement Closed after initial enquiries Planning applications 03-Mar-2021

Summary: We will not investigate Mrs Q’s complaint about the Council’s handling of a planning application. This is because part of the complaint is late. Nor are we likely to find fault with the Council. And part of the complaint is a private matter between Mrs Q and her neighbours.

North Lincolnshire Council (20 003 699)

Statement Upheld Planning applications 03-Mar-2021

Summary: Mrs X complained about how the Council decided a planning application next to her home. We found fault with the Council’s record keeping and that it failed to tell Mrs X about changes to the plans. The Council had apologised to Mrs X and it agreed to review the way it keeps records about site visits in planning applications. We were satisfied with the actions the Council agreed to, so we completed our investigation.