Havant Borough Council (20 005 288)

Statement Closed after initial enquiries Other 28-Oct-2020

Summary: The Ombudsman cannot investigate this complaint that the Council will not publish information about businesses that received a COVID-19 support grant. This is because he cannot investigate complaints from local councillors and because the complaint needs to be considered by the Information Commissioner.

Blackburn with Darwen Council (20 004 795)

Statement Upheld Other 26-Oct-2020

Summary: The Ombudsman will not investigate this complaint about the Council providing misinformation when trying to register a death. This is because the Ombudsman would not be able to achieve the outcomes the complainant wants, and because an investigation is unlikely to lead to a different outcome.

North East Lincolnshire Council (20 005 663)

Statement Closed after initial enquiries Other 22-Oct-2020

Summary: Mr X complained about the Council’s lack of support and information about the application process for a grant under its Energy Programme. The Ombudsman will not investigate this complaint. This is because it is unlikely that we would find fault in how the Council reached its decision and we would not be able to achieve the outcomes Mr X wants.

Central Bedfordshire Council (20 005 274)

Statement Closed after initial enquiries Other 22-Oct-2020

Summary: The Ombudsman has no jurisdiction to consider this complaint about the conduct of proceedings in a court of law.

High Peak Borough Council (20 004 222)

Statement Closed after initial enquiries Other 22-Oct-2020

Summary: The Ombudsman will not investigate this complaint about the provision of information under Freedom of Information legislation. The complainant can ask the Information Commissioner to consider the issue and appeal to a tribunal if necessary.

London Borough of Lewisham (20 004 935)

Statement Closed after initial enquiries Other 21-Oct-2020

Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s decision, in response to her freedom of information request, not to disclose the accounts and an internal audit report relating to a Council-funded event. The Information Commissioner’s Office is the body best placed to consider and decide this matter. It would be reasonable for Mrs X to pursue the matter with that office.

Gateshead Metropolitan Borough Council (20 004 626)

Statement Closed after initial enquiries Other 21-Oct-2020

Summary: We will not investigate Mr and Mrs Y’s complaints about the Council’s failure to repair damage to their property, failure to resolve a boundary dispute as well as other issues. This is because the complaints are late and it would have been reasonable for Mr and Mrs Y to have brought their complaints to the Ombudsman sooner.

Kent County Council (20 004 683)

Statement Closed after initial enquiries Other 14-Oct-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s Alternative Dispute Resolution scheme’s handling of Mr X’s claim. This is because we are unlikely to find fault by the Council and cannot therefore criticise its decision. Also, it would be reasonable for Mr X to use his right of redress in the courts.

Stockport Metropolitan Borough Council (20 003 698)

Statement Closed after initial enquiries Other 14-Oct-2020

Summary: The Ombudsman has no legal power to investigate this complaint about how a safeguarding incident was investigated by a school and about how the Council dealt with a complaint about this.

Wycombe District Council (19 016 898)

Statement Closed after initial enquiries Other 08-Oct-2020

Summary: Mr X complains about the actions of a local councillor and associated matters. The Ombudsman will not investigate the complaint because parts of the complaint fall outside our jurisdiction and we cannot achieve the outcome Mr X seeks.