Richmondshire District Council (20 006 281)

Statement Closed after initial enquiries Other 16-Nov-2020

Summary: Mr X complains about the Council’s working practices. The Ombudsman will not investigate the complaint because the issues he has raised are historic, he has not suffered any personal injustice and we cannot achieve the outcome he seeks.

London Fire & Emergency Planning Authority (20 005 542)

Statement Closed after initial enquiries Other 16-Nov-2020

Summary: The Ombudsman will not investigate this complaint about how the Authority has dealt with the complainant’s concerns about fire safety. He is unlikely to find evidence of fault by the Authority.

North Somerset Council (20 005 842)

Statement Closed after initial enquiries Other 13-Nov-2020

Summary: The Ombudsman will not investigate Mr Q’s complaint about the Council’s threat to implement its unreasonable complainant policy. It is unlikely we would find fault. And it would not be a good use of public resources to investigate the Council’s refusal to investigate a complaint about the matter.

Sheffield City Council (20 005 646)

Statement Closed after initial enquiries Other 12-Nov-2020

Summary: Mr X complained about the Council issuing him with a fixed penalty notice for littering and changing the officer’s statement before threatening prosecution. The Ombudsman cannot investigate this complaint. This is because the complaint relates to criminal proceedings and the Council exercised its discretion not to prosecute Mr X in the Magistrates Court.

London Borough of Sutton (20 005 927)

Statement Closed after initial enquiries Other 12-Nov-2020

Summary: The Ombudsman cannot investigate Mr X’s complaint about the service he received from the Council’s energy company. This is because the complaint does not concern an administrative function of the Council; it therefore falls outside our jurisdiction.

Sheffield City Council (19 020 453)

Statement Closed after initial enquiries Other 11-Nov-2020

Summary: Mr Y complains about the actions of the Council’s former Chief Executive. Among other points, Mr Y says he made false pledges on behalf of the Council and, when doing so, acted with a conflict of interest. Mr Y claims his company experienced substantial and ongoing financial losses as a result. The Ombudsman has discontinued the investigation because Mr Y could seek financial redress through the courts and it would be reasonable for him to do so, in the circumstances.

Solihull Metropolitan Borough Council (20 005 074)

Statement Closed after initial enquiries Other 11-Nov-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to disclose the name and address of two taxi drivers. This is because the Information Commissioner has made a decision and there is no worthwhile outcome the Ombudsman could achieve.

Reading Borough Council (20 005 776)

Statement Closed after initial enquiries Other 11-Nov-2020

Summary: The Ombudsman cannot investigate this complaint about repairs to a TV aerial and the Council’s decision to give staff an extra day off. This is because the Ombudsman cannot investigate a council when it is acting as a landlord and he cannot investigate personnel issues. In addition, the Ombudsman cannot achieve the outcome the complainant wants.

Bracknell Forest Council (20 005 694)

Statement Closed after initial enquiries Other 10-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint that the Council has not responded to his personal data request. This is because the Information Commissioner’s Office is best placed to deal with this matter.

Leicester City Council (20 005 146)

Statement Closed after initial enquiries Other 03-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of a procurement matter. This is because the contract was subject to the Public Contracts Regulations 2015 and if Mr X disputed the Council’s decision it would have been reasonable for him to go to court.