Royal Borough of Kingston upon Thames (20 009 464)

Statement Closed after initial enquiries Other 01-Feb-2021

Summary: We cannot investigate this complaint about an officer’s advice to a Councillor regarding Miss Q’s queries about her water rates. This is because Miss Q’s water rates are outside our jurisdiction and we cannot investigate a complaint about the Council’s actions in relation to them.

East Sussex County Council (20 009 336)

Statement Closed after initial enquiries Other 29-Jan-2021

Summary: We cannot investigate Mr X’s complaint about the Council’s failure to include his property in a project to upgrade broadband services in its area. This is because the complaint does not concern a local government administrative function; it therefore falls outside our jurisdiction.

Norwich City Council (20 009 425)

Statement Closed after initial enquiries Other 26-Jan-2021

Summary: Mr X complains the Council has not responded to his requests for information about a public spending matter which has impacted him as a council tax payer. We will not investigate as this impacts all or most of the people in the Council’s area and so is outside our legal remit.

Stoke-on-Trent City Council (20 008 224)

Statement Closed after initial enquiries Other 22-Jan-2021

Summary: We will not investigate Mr X’s complaint. We most likely cannot achieve the outcome Mr X would like or add anything to University Hospitals of North Midlands NHS Trust’s investigation.

Mid Sussex District Council (20 005 097)

Statement Closed after initial enquiries Other 22-Jan-2021

Summary: Mr X complained about the Council’s lack of consultation regarding the closure of a community venue. We cannot investigate the complaint because the local group with which Mr X is involved has taken legal action against the Council and so the complaint falls outside our jurisdiction.

Somerset County Council (20 008 942)

Statement Closed after initial enquiries Other 21-Jan-2021

Summary: We will not investigate this complaint about a memo held by the Council which the complainant says is inaccurate. This is because the complainant can complain to the Information Commissioner.

Bury Metropolitan Borough Council (20 006 561)

Statement Closed after initial enquiries Other 20-Jan-2021

Summary: Mrs X complains the Council has not completed repairs at her commercial property and seeks compensation for this. We will not investigate as it is reasonable to expect Mrs X to seek a remedy through the courts.

Sunderland City Council (20 007 803)

Statement Closed after initial enquiries Other 20-Jan-2021

Summary: We will not investigate this complaint about information provided to the complainant about the rejection of a business proposal. The complainant can refer the matter to the Information Commissioner and appeal to a tribunal if necessary.

Essex County Council (20 008 922)

Statement Closed after initial enquiries Other 19-Jan-2021

Summary: We will not investigate this complaint about a spelling mistake made by the Council when the complainant registered her child’s birth. This is because there is insufficient evidence of fault by the Council.

Nuneaton & Bedworth Borough Council (20 009 057)

Statement Closed after initial enquiries Other 19-Jan-2021

Summary: We will not investigate this complaint that the Council has not helped the complainant regarding problems he has with his neighbour who has installed cavity wall insulation. This is because there is insufficient evidence of fault by the Council.