Leisure and culture archive 2020-2021


Archive has 46 results

  • Bristol City Council (20 008 940)

    Statement Closed after initial enquiries Leisure and culture 27-Jan-2021

    Summary: Mr X complains the Council would not allow him access to his kayak during Covid-19 lockdown and seeks a partial refund for the storage fee he has paid to it. We will not investigate as it is unlikely we can add to what the Council has said or achieve the outcome Mr X seeks.

  • Leeds City Council (20 008 318)

    Statement Closed after initial enquiries Leisure and culture 21-Jan-2021

    Summary: We will not investigate this complaint about the Council’s consideration of an allegation of bullying of a Council volunteer. The complaint is too similar to complaints about personnel issues which are outside our jurisdiction.

  • Colchester City Council (20 009 063)

    Statement Closed after initial enquiries Leisure and culture 21-Jan-2021

    Summary: Mr X complained about the Council’s planting of an area of his local park with woodland saplings which he says was inappropriate. We should not investigate this complaint. This is because there is insufficient evidence of significant injustice arising from fault by the Council.

  • Mid Devon District Council (19 020 748)

    Statement Not upheld Leisure and culture 20-Jan-2021

    Summary: Mrs C complains the Council failed to consult her and other hirers of a leisure centre about the decision it made to permanently close an access door to the centre. We have been unable to find fault in the Council’s decision making.

  • Trafford Council (20 008 420)

    Statement Closed after initial enquiries Leisure and culture 19-Jan-2021

    Summary: We will not investigate this complaint about play equipment in a park because there is insufficient evidence of fault by the Council.

  • Wokingham Borough Council (19 021 213)

    Statement Not upheld Leisure and culture 06-Jan-2021

    Summary: Mr B complained that the Council had taken insufficient action to address problems of anti-social behaviour and dangerous parking when sports matches were played at his local park. He also complained that it had not adequately addressed his concerns about flooding of his garden. We have not found fault with the actions the Council took.

  • London Borough of Hillingdon (20 004 078)

    Statement Closed after initial enquiries Leisure and culture 02-Dec-2020

    Summary: The Ombudsman will not investigate this complaint about play equipment in a park which the complainant says is dangerous. This is because there is insufficient evidence of fault by the Council.

  • Leicester City Council (20 006 775)

    Statement Closed after initial enquiries Leisure and culture 01-Dec-2020

    Summary: We will not investigate Mr X’s complaint. The warning the Council gave Mr X did not cause him a significant enough injustice for the Ombudsman to investigate. Mr X’s concern about data protection is a matter for the Information Commissioner.

  • Leeds City Council (20 006 709)

    Statement Closed after initial enquiries Leisure and culture 30-Nov-2020

    Summary: We will not investigate Ms X’s complaint the Council hired a drag performer to read stories to young children. This is because this did not cause a significant injustice to Ms X.

  • Bournemouth, Christchurch and Poole Council (20 004 042)

    Statement Upheld Leisure and culture 27-Nov-2020

    Summary: Mrs Y complains the Council failed to give her important information, affecting the location of her beach hut, before she accepted its offer of a site there. The Ombudsman has found fault by the Council causing injustice. It has agreed to remedy this by paying Mrs Y £2,870 to reimburse the costs she incurred and reflect the avoidable time and trouble its fault caused her.

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