Environment and regulation archive 2020-2021


Archive has 706 results

  • Leeds City Council (20 012 262)

    Statement Closed after initial enquiries Antisocial behaviour 26-Mar-2021

    Summary: We will not investigate Mr B’s complaint about the way the Council dealt with his reports of serious threats, intimidation and harassment. This is because it would be reasonable for him to use the community trigger process.

  • Leeds City Council (20 012 293)

    Statement Closed after initial enquiries Trees 26-Mar-2021

    Summary: We cannot investigate Mr X’s complaint about the Council not cutting back overgrown trees in his garden. Mr X is a Council tenant. His complaint is about the management of his housing, let by the Council acting as a registered social housing provider. So we do not have jurisdiction to investigate the complaint.

  • Malvern Hills District Council (20 012 408)

    Statement Closed after initial enquiries Trees 26-Mar-2021

    Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s handling of a tree preservation order (TPO) on a tree which they say threatens their property and wellbeing. Mr and Mrs X had a right of appeal to the planning inspector on the recent TPO decision which it was reasonable to use. They used their right of appeal on the earlier 2019 decision.

  • East Riding of Yorkshire Council (20 011 794)

    Statement Closed after initial enquiries Licensing 26-Mar-2021

    Summary: Mr X complains the Council has allowed its officers to carry out a vendetta against him and the trade organisation he represents by making malicious and defamatory statements. We will not investigate the complaint because earlier complaints made to us have already been investigated and if Mr X believes he has been defamed he can take the Council to court.

  • Cheshire West & Chester Council (20 004 658)

    Statement Not upheld Drainage 25-Mar-2021

    Summary: There is no fault in how the Council reached its decision Mr B is illegally connected to a highway drain. To settle this dispute Mr B needs a legal determination. Mr B finds it stressful when the Council refers to taking legal action. However, it has not yet done so, and so Mr B is not significantly disadvantaged. There is no fault in how the Council has reached its decision this drain is not a priority for works. The Council regularly maintains the drain and takes action if necessary when it receives reports of problems.

  • London Borough of Sutton (20 010 499)

    Statement Closed after initial enquiries Trees 25-Mar-2021

    Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s refusal to trim back branches of a tree growing on the pavement which overhang his garden. We have not seen evidence of fault in the Council’s actions.

  • Lancashire County Council (20 012 382)

    Statement Closed after initial enquiries Drainage 25-Mar-2021

    Summary: Ms X complains that the poor resurfacing of her road by the Council has led to flooding in her back garden. We will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

  • London Borough of Hillingdon (20 011 915)

    Statement Closed after initial enquiries Other 25-Mar-2021

    Summary: Mr X complains about the Council’s response to numerous complaints he has made about various issues. We will not investigate the complaint because the limited injustice caused to Mr X as a result of the claimed fault is insufficient to warrant an investigation.

  • Durham County Council (20 012 161)

    Statement Closed after initial enquiries Refuse and recycling 24-Mar-2021

    Summary: We will not investigate this complaint that the Council did not collect the complainant’s bulky waste. This is because there is insufficient evidence of fault by the Council.

  • London Borough of Hillingdon (20 006 672)

    Statement Not upheld Noise 23-Mar-2021

    Summary: Ms B complained that the Council authorised contractors working on HS2 to carry out works outside her home at weekends and at night-time causing excessive noise, disruption and loss of sleep. There are no grounds to criticise the Council’s decision to complete the works at weekends and during the night.

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