London Borough of Lambeth (20 004 964)

Statement Not upheld Other 30-Nov-2020

Summary: The Ombudsman has stopped investigating Mr X’s complaint that the Council failed to issue an abatement notice when he reported a statutory nuisance. This is because Mr X has already sought a remedy in court for the injustice caused.

Basingstoke & Deane Borough Council (20 006 117)

Statement Closed after initial enquiries Other 27-Nov-2020

Summary: We will not investigate Mr Q’s complaint about the Council’s delay in ensuring a permanent repair had been done to a handrail at a trampoline centre. Nor will we investigate Mr Q’s complaint that the Council investigated only after he contacted it. This is because the injustice Mr Q suffered is not enough to justify our involvement.

Basingstoke & Deane Borough Council (20 006 296)

Statement Closed after initial enquiries Other 27-Nov-2020

Summary: We will not investigate Mr Q’s complaint that the Council failed to ensure it cleaned children’s play equipment in a park following the end of the Covid-19 lockdown. This is because the injustice he suffered is not significant enough to justify our involvement.

Bristol City Council (20 006 481)

Statement Closed after initial enquiries Other 27-Nov-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s maintenance of roadside vegetation. It is unlikely he would find evidence of fault causing the complainant injustice that would justify the use of public funds to investigate.

South Tyneside Metropolitan Borough Council (20 002 112)

Statement Closed after initial enquiries Other 26-Nov-2020

Summary: Mr X complains about the Council’s failure to take action against nuisance caused by his neighbour who keeps pigeons and feeds wild ones. The Ombudsman will not investigate the complaint because we are unlikely to find evidence of fault and an investigation is unlikely to lead to a different outcome.

London Borough of Hillingdon (20 006 665)

Statement Closed after initial enquiries Other 26-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint that the Council issued a fixed penalty notice for the wrongful disposal of household waste. It is for a court not the Ombudsman to decide any dispute about the issuing of the fixed penalty notice.

Dudley Metropolitan Borough Council (20 006 952)

Statement Closed after initial enquiries Other 25-Nov-2020

Summary: We do not have the power to investigate this complaint about a Fixed Penalty Notice. This is because the law prevents the Ombudsman from investigating a matter a court has already considered.

West Berkshire Council (20 006 195)

Statement Closed after initial enquiries Other 23-Nov-2020

Summary: Miss X complained about the Council’s refusal to provide higher fencing to protect the privacy of her home from overlooking from a flood defence earthwork. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Leicestershire County Council (20 005 665)

Statement Closed after initial enquiries Other 23-Nov-2020

Summary: Mr X complains about the Council’s response to his complaint about vehicles using the public byway close to his property. The Ombudsman will not investigate the complaint because we are unlikely to find evidence of fault and an investigation is unlikely to lead to a different outcome.

Westminster City Council (20 006 058)

Statement Closed after initial enquiries Other 23-Nov-2020

Summary: The Ombudsman will not investigate Ms Q’s complaint about the Council’s investigation of its noise officers’ actions. This is because we are unlikely to find fault. And it is unlikely we could add to the Council’s own investigation.