Archive has 101 results
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Bedford Borough Council (20 000 243)
Statement Closed after initial enquiries Other 03-Jul-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the actions of council officers issuing him a fixed penalty notice for riding his bicycle in a prohibited area. This is because there are or were other bodies better placed to consider the issues raised.
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Statement Closed after initial enquiries Other 29-Jun-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s waste collection service. It is unlikely he would find evidence of fault by the Council causing the complainant injustice that would justify his involvement.
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Statement Closed after initial enquiries Other 17-Jun-2020
Summary: Mr and Mrs X complain about the Council’s refusal to act to prevent flooding of their property from a culvert which runs under their garden. The Ombudsman will not investigate the complaint because the complainants can use the courts to challenge the Council’s position that it is not responsible for maintaining the culvert.
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Coventry City Council (19 020 464)
Statement Closed after initial enquiries Other 21-May-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s response to his request to remove a vehicle from his land which he believed had been abandoned. The Council has not caused Mr X an injustice and there is no ongoing problem because the vehicle is no longer there.
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Bury Metropolitan Borough Council (19 020 782)
Statement Closed after initial enquiries Other 15-May-2020
Summary: The Ombudsman will not investigate Mr B’s complaint about the Council’s delays dealing with an abandoned car near his home. The fault Mr B claims has not caused him a significant personal injustice.
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Sefton Metropolitan Borough Council (19 020 148)
Statement Closed after initial enquiries Other 12-May-2020
Summary: The Ombudsman will not investigate Mr B’s complaint about the fee he was charged for the return of his dog from kennels. Further consideration of the complaint is unlikely to find fault by the Council.
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Environment Agency (19 020 745)
Statement Closed after initial enquiries Other 05-May-2020
Summary: The Ombudsman will not investigate this complaint relating to repairs and compensation for damage to a building owned by the complainant. The courts are best placed to decide such matters. The Ombudsman will not investigate complaints about other related issues.
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Colchester City Council (19 018 725)
Statement Closed after initial enquiries Other 01-May-2020
Summary: The Ombudsman will not investigate Ms B’s complaints about the way the Council dealt with her reports of vibration from a development near her home. Further consideration of the complaint is unlikely to find fault by the Council.
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Calderdale Metropolitan Borough Council (19 020 962)
Statement Closed after initial enquiries Other 27-Apr-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the operating hours of a mechanical street sweeper. This is because there is not enough evidence of fault by the Council or personal injustice to Mr X.
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Lancashire Fire & Rescue Service (19 020 387)
Statement Closed after initial enquiries Other 09-Apr-2020
Summary: The Ombudsman will not investigate this complaint that officers made inappropriate comments during a fire safety inspection. This is because it is unlikely he could add to the response from the Service.