Devon County Council (20 004 398)

Statement Not upheld Covid-19 19-Jan-2021

Summary: X complains the Council closed their local Household Waste Recycling Centre to pedestrians when it reopened in May 2020 following temporary closure due to COVID-19. We do not uphold the complaint, finding the Council could reasonably take this action as part of a package of measures designed to limit use of the site and maintain social distancing on re-opening.

Barrow-in-Furness Borough Council (20 006 185)

Statement Closed after initial enquiries Covid-19 15-Dec-2020

Summary: The complainant says the Council ignored regulations in place during the COVID-19 outbreak and allowed an event to go ahead which he says breached the rules. The Ombudsman will not investigate this complaint. The level of injustice suffered by the complainant does not warrant an investigation. Nor is an investigation likely to lead to a different outcome.

North Lincolnshire Council (20 001 502)

Statement Not upheld Covid-19 26-Nov-2020

Summary: There is no fault by the Council in limiting mourners at a funeral because the decision was in line with government guidance at the time.

Worthing Borough Council (20 006 002)

Statement Closed after initial enquiries Covid-19 18-Nov-2020

Summary: The Ombudsman will not investigate this complaint about the Council licensing a pub to have tables and chairs on the pavement. The events have not caused Mr X a significant enough injustice to warrant the Ombudsman investigating.

London Borough of Sutton (20 005 101)

Statement Closed after initial enquiries Covid-19 04-Nov-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s decision to cancel a festival he had organised. This is because it was reasonable for Mr X to use the appeal rights available to him.

Wirral Metropolitan Borough Council (20 003 309)

Statement Closed after initial enquiries Covid-19 03-Nov-2020

Summary: The Ombudsman will not investigate this complaint about the Council granting permission to extend normal building times due to the COVID-19 pandemic which the complainant alleges is resulting in excessive noise. This is because the Ombudsman is unlikely to determine any fault by the Council and he cannot by law question the merits of a decision in the absence of fault.

Birmingham City Council (20 003 063)

Statement Closed after initial enquiries Covid-19 05-Oct-2020

Summary: Mr X complained about the Council’s decision to change its recycling collection to 5:00am instead of 6:30am, because of Covid-19. We will not investigate this complaint as it is unlikely we would find fault by the Council or significant injustice caused to Mr X.

Teignbridge District Council (20 000 489)

Statement Closed after initial enquiries Covid-19 17-Sep-2020

Summary: Mr X complained the Council allowed illegal drinking activity at a pub across the road from his home during the Covid-19 lockdown. We will not investigate this complaint, because it is unlikely we would find the Council at fault.