Newcastle upon Tyne City Council (19 016 646)

Statement Not upheld Antisocial behaviour 01-Sep-2020

Summary: Mr D says the Council should take action against his neighbours for noise nuisance and anti-social behaviour. The Ombudsman has discontinued the investigation because further consideration would not likely lead to a different outcome or add to what the Council has already told Mr D.

Walsall Metropolitan Borough Council (19 012 207)

Statement Upheld Antisocial behaviour 28-Aug-2020

Summary: Mr B complains the Council has failed to stop the noise nuisance he experiences from the neighbouring house. He says the Council has not taken account of his disabilities. He also complains the Council has not acted on his complaint that the house is used as a business. He says that as a result he has experienced excessive noise and disturbance. There was fault by the Council which has caused injustice to Mr B.

St Albans City Council (19 020 342)

Statement Not upheld Antisocial behaviour 28-Aug-2020

Summary: There is no fault in the way the Council decided a high hedge application.

Bromsgrove District Council (19 012 776)

Statement Not upheld Antisocial behaviour 21-Aug-2020

Summary: Mr X complained the Council did not respond to his complaints about antisocial behaviour taking place in his local area. He said this caused him stress and inconvenience. There was no fault in the way the Council responded to Mr X’s complaints.

Preston City Council (19 012 569)

Statement Closed after initial enquiries Antisocial behaviour 13-Aug-2020

Summary: Ms X complains about the Council’s response to her reports of noise nuisance and anti-social behaviour by a neighbour. The Ombudsman will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

Charnwood Borough Council (19 012 237)

Statement Not upheld Antisocial behaviour 12-Aug-2020

Summary: Mr X complains the Council failed to deal with his complaints of anti-social behaviour causing distress to his family. Mr X is a council tenant and the neighbour is a private tenant meaning the Council has different powers to take action. The Council has taken action in response to Mr X’s reports but has not found enough evidence to take formal action.

South Hams District Council (19 009 011)

Statement Upheld Antisocial behaviour 11-Aug-2020

Summary: Miss X complains the Council failed to resolve problems she experiences of wheeled waste bins being left on the pavement near to her home. She says the bins attract vermin and flies, particularly when full in the summer, and can blow over when it is windy. She says they make access to her property difficult.

Stafford Borough Council (19 012 862)

Statement Closed after initial enquiries Antisocial behaviour 11-Aug-2020

Summary: Mrs X complained about the Council taking insufficient action against children playing ball games in the cul de sac where she lives. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Rotherham Metropolitan Borough Council (19 006 676)

Statement Not upheld Antisocial behaviour 31-Jul-2020

Summary: There is no evidence of fault in how the Council ran a selective licensing scheme, or how its housing department dealt with a tenant. The Council took immediate action to ensure a tenant within the scheme was evicted after she displayed serious anti-social behaviour and did not advise her to stay longer.

London Borough of Lambeth (19 016 698)

Statement Not upheld Antisocial behaviour 28-Jul-2020

Summary: There was no fault in the way the Council dealt with Ms B’s complaints about a neighbouring care home.