Antisocial behaviour archive 2020-2021


Archive has 68 results

  • Gateshead Metropolitan Borough Council (19 018 316)

    Statement Not upheld Antisocial behaviour 01-Dec-2020

    Summary: Mr B complains the Council incorrectly issued him with a Community Protection Warning letter in 2019. He says the Council’s anti-social behaviour investigation has been biased. The Ombudsman has completed the investigation and not upheld the complaint. The Council has acted in line with procedures overall.

  • East Northamptonshire Council (20 002 495)

    Statement Not upheld Antisocial behaviour 26-Nov-2020

    Summary: Mr G complains about the Council’s inadequate investigations into his reports of noise and light nuisance from his neighbour. And his neighbour using his home for business use. The Ombudsman’s view is there is no evidence of fault in the Council’s investigations. So we cannot question the merits of its decisions.

  • Chichester District Council (20 005 039)

    Statement Closed after initial enquiries Antisocial behaviour 26-Nov-2020

    Summary: Mr X complains on behalf of his parents about the Council’s response to the complaint he made about the actions of a Council officer. The Ombudsman will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

  • Thanet District Council (19 020 707)

    Statement Upheld Antisocial behaviour 17-Nov-2020

    Summary: Mr C complains the Council failed to respond properly and take appropriate action in response to his reports about a nearby construction site. Mr C says he is at risk using the pavement due to the inadequate street lighting which particularly affects him due to a visual impairment and he has suffered unacceptable nuisance for longer than necessary. The Ombudsman has found fault by the Council in the way it responded to some of Mr C’s reports but considers the agreed actions of an apology and staff training are enough to provide a suitable remedy.

  • Crawley Borough Council (20 005 965)

    Statement Closed after initial enquiries Antisocial behaviour 17-Nov-2020

    Summary: The Ombudsman will not investigate this complaint about how the Council has dealt with antisocial behaviour. Some of the issues are too old and the Council has now placed the matter in the jurisdiction of the courts so we could achieve no useful outcome.

  • London Borough of Haringey (20 005 656)

    Statement Closed after initial enquiries Antisocial behaviour 10-Nov-2020

    Summary: The Ombudsman will not investigate this complaint about the Council’s decision not to remove some Black Lives Matter graffiti. This is because there is insufficient evidence of fault and injustice.

  • Burnley Borough Council (19 015 167)

    Statement Upheld Antisocial behaviour 05-Nov-2020

    Summary: Mrs X complains, on behalf of herself and other neighbours, about the way the Council handled multiple reports of anti-social behaviour by residents of a nearby property over a three year period. The Council was at fault for not communicating properly with the neighbours following a community trigger. It should apologise and take action to prevent that happening again.

  • London Borough of Haringey (20 004 456)

    Statement Closed after initial enquiries Antisocial behaviour 28-Oct-2020

    Summary: Mr X complained about the Council’s failure to take action against his neighbours whom he says are carrying out anti-social behaviour. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation. The Ombudsman cannot consider any actions which a social housing landlord may take against its tenants for breaches of tenancy conditions.

  • London Borough of Croydon (20 003 949)

    Statement Closed after initial enquiries Antisocial behaviour 20-Oct-2020

    Summary: Ms A and Mrs B complained about the Council’s handling of their anti-social behaviour complaints. The Ombudsman will not investigate this complaint. This is because we would not be able to achieve the outcomes Ms A and Mrs B want us to achieve.

  • Cornwall Council (19 013 574)

    Statement Not upheld Antisocial behaviour 16-Oct-2020

    Summary: Mr B complained the Council failed to properly consider his complaint of antisocial behaviour and failed to follow its complaints procedure when responding to his complaint. There is no fault bin how the Council considered the case.

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