Special educational needs archive 2020-2021


Archive has 304 results

  • West Sussex County Council (20 004 009)

    Statement Not upheld Special educational needs 12-Mar-2021

    Summary: Mrs X complained the Council failed to provide support for her son who has special educational needs whilst he was out of school, and failed to adequately investigate her safeguarding concerns about the school. The Council was not at fault.

  • Hertfordshire County Council (17 016 451)

    Statement Not upheld Special educational needs 11-Mar-2021

    Summary: there has been considerable disruption to G’s education since May 2017, and while this is regrettable, it is not the result of fault by the Council. I will not consider events before May 2017.

  • London Borough of Brent (20 005 445)

    Statement Upheld Special educational needs 11-Mar-2021

    Summary: Ms X complains about the Council’s actions in relation to her son’s special educational needs. She complains about the delays in the annual review process in 2019 and delay in the Council naming a special school in her son’s education, health and care (EHC) plan. We find fault as there was delay in the Council responding to the annual review report. We have made recommendations.

  • City of Bradford Metropolitan District Council (19 019 805)

    Statement Upheld Special educational needs 10-Mar-2021

    Summary: Miss K has made a complaint for her son who has special educational needs. The Council was at fault for failing to provide an Education and Health Care Plan in compliance with the statutory code timetable. This caused a period of distress to Miss K and arguably delayed the date her son was able to undertake full-time education. However, Miss K had a right of appeal about the naming of a school placement. This means that by law, the Ombudsman cannot remedy any injustice beyond the date the right of appeal occurred. Also, the Ombudsman cannot remedy any fault by reason of the Council not providing suitable education to Child A.

  • Birmingham City Council (19 004 079)

    Statement Upheld Special educational needs 10-Mar-2021

    Summary: Mrs X complained the Council delayed in holding her son, Mr Z’s, annual review of his Education, Health and Care Plan, mishandled the process when she asked for a personal budget to pay for provision because she was home schooling him, and then delayed in providing the funds once the Council had agreed them. The Council was at fault in how it carried out the annual review and personal budget processes. It also delayed by 6 months in providing the agreed funds. The Council has agreed to provide evidence it has carried out the service reviews it had identified before this Ombudsman investigation. It has also agreed to make Mrs X a payment to acknowledge the injustice the faults caused her and Mr Z.

  • Dorset Council (19 014 279)

    Statement Upheld Special educational needs 09-Mar-2021

    Summary: the complainant complained the Council failed to provide suitable alternative education while her son remained out of school. The Council says it offered alternatives and re-integration, but the student could not engage with it. It then approved specialist provision. We find the Council acted with fault causing injustice, and the Council agrees with the remedy recommended.

  • Stoke-on-Trent City Council (20 006 081)

    Statement Closed after initial enquiries Special educational needs 08-Mar-2021

    Summary: We will not investigate this complaint about education provision for a young adult. This is because parts of the complaint are out of our jurisdiction, and there is no evidence of fault by the Council regarding the discontinuation of an Education and Health Care Plan (EHCP).

  • West Berkshire Council (19 014 995)

    Statement Upheld Special educational needs 08-Mar-2021

    Summary: Mrs X complained the Council failed to escalate a complaint she made about safeguarding enquiries it initiated for her daughter Y and did not offer Y suitable alternative education when she had to leave school due to illness. Mrs X also complained the Council sent social workers to visit her home in pairs despite her advising this would negatively affect Y. She said this situation caused her and her family stress and upset. The Council acted with fault when it failed to carry out the Stage 2 investigation within statutory timescales. The Council has agreed to make a payment to Mrs X to address the frustration she experienced because of this.

  • Cornwall Council (20 005 619)

    Statement Upheld Special educational needs 05-Mar-2021

    Summary: Miss X says the Council has paid an insufficient sum to remedy its fault in relation to her son’s education and that it is still failing to provide him with a suitable education. The Council was previously at fault and caused injustice but there is no evidence of further fault. The remedy previously provided was sufficient.

  • Suffolk County Council (20 003 644)

    Statement Not upheld Special educational needs 05-Mar-2021

    Summary: Mr L complains the Council failed to consider his allegations of a lack of safeguarding at his son’s school or to make provision when Mr L withdrew him from that school. Mr L says his son was unable to take advantage of the services specified in his Education, Health and Care Plan. Mr L also says he was caused time, trouble and distress by the Council’s actions. Investigation into this complaint has been discontinued.

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