Alternative provision archive 2020-2021


Archive has 38 results

  • Bracknell Forest Council (19 017 279)

    Statement Upheld Alternative provision 12-Nov-2020

    Summary: Mrs X complained that the Council failed to recognise it had a duty to provide alternative education for her son when he was out of school for health reasons and failed to ensure he received the support set out in his Education Health and Care Plan. The Council was at fault in failing to recognise its duties, failing to have proper policies and procedures in place, and failing to provide education. The Council has offered a suitable remedy including an apology, a payment for lost education and a review of policies and procedures.

  • Devon County Council (19 014 722)

    Statement Not upheld Alternative provision 19-Oct-2020

    Summary: Mr B complained the Council did not ensure the special school his son attends was meeting his needs and keeping him safe. After he withdrew him from school, because of his concerns, he says the Council did not make any alternate educational provision. He says that as a result his son has missed out on the education he is entitled to. There was no fault by the Council.

  • Cheshire East Council (20 002 443)

    Statement Closed after initial enquiries Alternative provision 15-Oct-2020

    Summary: Mrs C complains the Council’s Special Educational Needs and Disability team failed to contact her regularly and consistently about her child’s case and did not keep to the statutory timeline for Education Health and Care assessments of needs. We will not investigate her complaint at this time. The Ombudsman cannot assess the extent of any fault or recommend a remedy until the provision the child should have been receiving is known. A tribunal is currently deciding this. Mrs C can complain to the Ombudsman again when the outcome of the tribunal is known.

  • Dudley Metropolitan Borough Council (18 019 640)

    Statement Upheld Alternative provision 13-Oct-2020

    Summary: Mrs X complains the Council failed to provide her daughter with suitable education for several months between September 2018 and September 2019. She says this had a negative impact on her daughter’s well-being and future opportunities. The Ombudsman has found the Council to be at fault because there was a delay in making alternative educational provision. There was further fault when the Council failed to take any action to address the later period of non-attendance due to ill health. To remedy the injustice caused, the Council has agreed to apologise, make a payment to Mrs X and review its procedures.

  • Hertfordshire County Council (19 010 818)

    Statement Upheld Alternative provision 05-Oct-2020

    Summary: Mrs B complains the Council failed to make suitable education available to her son, who has special educational needs. The Ombudsman finds there was fault by the Council in this matter, causing injustice for which a remedy has been agreed.

  • Warwickshire County Council (19 006 854)

    Statement Upheld Alternative provision 02-Oct-2020

    Summary: the complainant says the Council failed to provide her son with enough out of school support and act quickly to reintegrate him into school resulting in him missing a year’s support. The Council accepted delay and offered an apology. The Council identified a suitable placement where the child thrives. The Ombudsman finds the Council at fault for the delay and recommends a remedy.

  • Herefordshire Council (19 015 607)

    Statement Not upheld Alternative provision 24-Sep-2020

    Summary: Mrs X complained the Council failed to provide alternative education for her daughter after she became unable to attend school because of severe anxiety. The Ombudsman does not find fault with the actions of the Council.

  • London Borough of Lambeth (18 012 454)

    Statement Upheld Alternative provision 23-Sep-2020

    Summary: Miss B complains the Council did not make appropriate educational provision for her daughter between January and October 2018. She considers the Council did not provide sufficient support to her daughter and her daughter’s education suffered as a result. There was fault by the Council but it did not cause significant injustice to Miss B or her daughter.

  • Kent County Council (18 019 591)

    Statement Upheld Alternative provision 21-Sep-2020

    Summary: The complainant alleges that the Council has failed to provide suitable education to her son, who has extensive mental health and special needs, since he started secondary school. The Ombudsman has found fault by the Council. But he cannot assess the level of injustice to the complainant’s son until the newly agreed home tuition has had sufficient time to take effect. The Ombudsman will therefore close the complaint. But the Council and the complainant should report back to him, after four months, on the success of the home tuition. The Ombudsman will then assess the son’s injustice.

  • Hertfordshire County Council (19 011 371)

    Statement Upheld Alternative provision 15-Sep-2020

    Summary: Miss X complains the Council failed to provide suitable education to her daughter, Y, causing distress and loss of education. The Ombudsman finds the Council at fault. He recommends the Council: provides an apology; pays £7500 for loss of education and SEN provision; pays £500 for distress; pays £100 for time and trouble; pays £100 for loss of opportunity, addresses an outstanding query and takes action to prevent recurrence.

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