Children's care services archive 2020-2021


Archive has 764 results

  • Manchester City Council (20 012 170)

    Statement Closed after initial enquiries Child protection 10-Mar-2021

    Summary: We will not investigate Miss B’s complaint that the Council’s social worker and her manager were at fault in the course of child protection action relating to her son. This is because we cannot achieve the outcome Miss B wants.

  • Leicestershire County Council (20 011 239)

    Statement Closed after initial enquiries Looked after children 10-Mar-2021

    Summary: We will not investigate Miss X’s complaint about support to her family before her daughter was taken into care in 2017, and the care of her daughter afterwards. We cannot investigate the conduct of court proceedings. The support matter is historic, and Miss X could have come to us much sooner. There is no consent for Miss X to complain on her now adult daughter’s behalf.

  • Stoke-on-Trent City Council (20 011 308)

    Statement Closed after initial enquiries Child protection 10-Mar-2021

    Summary: We will not investigate Miss X’s complaint about the manner of the removal of her children. This is not separable from matters that are for a court to decide.

  • Royal Borough of Kingston upon Thames (20 010 937)

    Statement Closed after initial enquiries Child protection 09-Mar-2021

    Summary: We will not investigate Mr X’s complaint about a Council assessment and the Council’s communications with him. These matters are not separable from the residence of his children, where he has a right to go to court it would be reasonable to use.

  • Rotherham Metropolitan Borough Council (20 011 271)

    Statement Closed after initial enquiries Other 09-Mar-2021

    Summary: We will not investigate Mr X’s complaint about information accuracy, sharing and the Council labelling him. The Information Commissioner’s Office is better placed to consider this dispute. And there is insignificant injustice caused by the Council’s marker on his case.

  • North Somerset Council (20 011 351)

    Statement Closed after initial enquiries Child protection 09-Mar-2021

    Summary: We cannot investigate Mr C’s complaint about the involvement of the Council’s children’s services with his family. This is because the matter has been considered in court.

  • London Borough of Merton (19 019 218)

    Statement Not upheld Other 09-Mar-2021

    Summary: Mr J complained he had been unable to see his children at a contact centre since 2018 because of Council fault. He felt the Council should promote and support his children’s contact with him and that its failure to do so had caused him significant distress and time and trouble going to the contact centre but not seeing them. There is no evidence of Council fault.

  • Lancashire County Council (20 009 536)

    Statement Closed after initial enquiries Other 08-Mar-2021

    Summary: We will not investigate this complaint about in delays in providing a service by the Council’s Children and Family Wellbeing Service regarding an application for a Court Arrangements Order. This is because part of the complaint is made late and is out of our jurisdiction, and there is nothing further that we could achieve in respect of the follow up complaint.

  • Birmingham City Council (20 012 610)

    Statement Closed after initial enquiries Adoption 05-Mar-2021

    Summary: We will not investigate Mr X’s complaint about the support the Council gave his family. The events are more than 12 months old and there are no good reasons why the late complaint rule should not apply.

  • Devon County Council (20 010 820)

    Statement Closed after initial enquiries Looked after children 05-Mar-2021

    Summary: We will not investigate Mrs B’s complaint that the Council has been at fault in its involvement with her and in the care of her children. This is because it is unlikely we could add to the investigation the Council has carried out, or that our intervention would lead to a different outcome.

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